Anu Mann

Results-driven QA/QE Lead and Test Automation Specialist with 14+ years of progressive experience delivering enterprise-grade software quality across banking, telecom, travel, and hospitality sectors. Proven expertise in designing scalable automation frameworks, leading QA strategy in Agile/SAFe environments, and integrating CI/CD pipelines to accelerate release cycles. Currently leading digital banking QA initiatives at CIBC, with a track record of reducing regression cycle time by 30% and building high-performing, geographically distributed QA teams.

Adept at stakeholder engagement, risk-based testing, and adopting AI-assisted testing practices to drive efficiency and quality outcomes.

QA Lead – Digital Banking Platforms at Tata Consultancy Services (TCS) — CIBC (2022-09 – Present)

• Lead end-to-end QA strategy, automation planning, and delivery for large-scale digital banking applications.
• Manage test data, release planning, and defect triage in compliance with banking security and regulatory standards.
• Develop and maintain Selenium/Java automation frameworks integrated with CI/CD pipelines (Jenkins, Azure DevOps).
• Facilitate daily standups, status reporting, and Go/No-Go release meetings with product owners and senior stakeholders.
• Mentor and guide QA team members, driving consistent quality practices across distributed teams.
• Leading the migration of the existing Robot Framework automation suite to Playwright, using GitHub Copilot to accelerate test code generation, improve framework maintainability, and reduce overall migration effort.
• Collaborating with the AI solutions team to design and build a Generative AI utility that automates the creation of manual test cases and automation scripts, accelerating test coverage and reducing authoring effort across delivery teams.
• Reduced regression cycle time by 30% through strategic automation and CI/CD pipeline integration.
• Implemented AI-driven Python scripts for test data generation, significantly improving script maintainability and reducing manual effort.
• Enhanced release stability through structured defect triage and risk-based testing processes.

QA Lead – Managed Services Transition at Tata Consultancy Services (TCS) — Delta Air Lines (2021-06 – 2022-09)

• Led full knowledge transfer and onboarding of QA managed services from incumbent vendor.
• Created comprehensive process documentation and knowledge transfer artifacts to enable steady-state operations.
• Successfully onboarded and transitioned a team of 8–9 QA engineers with minimal disruption to delivery timelines.

QA Lead / Automation Engineer at Tata Consultancy Services (TCS) — Hilton Grand Vacations (2017-03 – 2021-04)

• Designed and developed a Selenium-based automation framework for web applications from the ground up.
• Automated end-to-end regression and sanity test suites using Java, Selenium, and TestNG.
• Built Jenkins CI pipelines for automated regression execution, eliminating manual test run effort.
• Authored comprehensive test strategies, test plans, and QA metrics reports for stakeholder visibility.
• Delivered 100% regression automation coverage within 4 months of project onboarding.

QA Automation Engineer – Mobile Payments at Tata Consultancy Services (TCS) — Vodafone (2014-12 – 2017-02)

• Tested Vodafone mWallet mobile application across Android and iOS platforms.
• Developed mobile automation scripts using Appium and Java; conducted performance testing with JMeter.
• Led defect triage meetings and coordinated testing activities across globally distributed teams.

Network Test Engineer at Tata Consultancy Services (TCS) — BT Group (2011-09 – 2013-09)

• Configured and tested complex network infrastructure including Cisco, Juniper, and Alcatel environments.
• Designed high-level and low-level test environments for BT21CN network testing; collaborated with UK-based engineering teams.

Master of Technology (MTech) – DCRUST University, India

Bachelor of Technology (BTech) – MDU Rohtak, India