Raghavendra Raikar

QA and Test Program Manager with 16 years of experience across the software development lifecycle, specializing in software testing, UAT, QA, ETL, data migration, and defect management. Proven expertise in Banking, Insurance, Telecommunications, and Payments, with strong experience in Big Data Hadoop, Microsoft Azure, Data Warehousing, BI reporting, Talend, and Test Data Management. Successfully managed large-scale, multi-site, cross-functional QA programs, including regulatory compliance initiatives.

Experienced in leading onshore, nearshore, and offshore teams, developing test strategies, plans, RTMs, dashboards, and exit reports. Strong background in defect triage, root cause analysis, quality governance, process institutionalization, and delivering high-quality outcomes across complex enterprise environments.

UAT QE Lead - Scotiabank

(2024-10)

QA Lead/manager/ Lead - Scotiabank

(2023-02 - 2024-03)

QA manager/ Lead - Wipro Canada

(2024-05 - 2024-09)

QA Lead/Test Architect - Accenture

(2021-06 - 2023-12)

SENIOR ETL QA SPECIALIST /QA Lead - IBM-TD Bank

(2016-07 - 2021-06)

System QA Analyst - Procom Canada – TD Bank

(2014-07 - 2016-06)

SENIOR ETL QA SPECIALIST - IBM

(2006-08 - 2014-07)

Technical Associate - Tech Mahindra, India

(2005-06 - 2006-08)

Software Engineer - Patni computer Systems, India

(2004-06 - 2005-06)

UAT Lead ABM/ATM Services - Scotia Bank - Toronto, ON

(2024-10)

• Successfully delivered Proflex 4.3 and VCP-7 Initiatives.
• Has strong technical and business qualifications with an impressive track record for successful execution of flagship projects
• Managed the UAT cycle the Core Banking Application Transformation Program over multiple Increments.
• Worked closely with the Core Agile group from the time of Product Increment to Product release.
• Evaluated User Stories to ensure the clear, concise and verifiable acceptance criteria are defined.
• DELIVERABLES: Test Plan, Test Strategy, Requirement Traceability Matrix, Test cases, Test Execution Results, Test progress report, Daily status report, Weekly status report, Defect Log, Defect Report, Monthly QA Team dashboards IST UAT & PAT exit reports, Test scenarios, Agile test plan and Test strategies, Accountable for test coverage and Capacity Plans.
• DEFECT MANAGEMENT: Defect logging, Triaging, Verification, Closing and Metrics Reporting, Defect rates, Defect tracking, End-to-end Defect management, Managing defect investigations and escalations and root cause analysis
• Extensive experience in testing of ProCash, ProFlex, Activate Edge ATM Application Flow.
• Having strong working experience on NCR, DN Cineo ATM Hardware/Software testing, SCCM deployments of monthly cumulative updates, service stack updates, security patches & deployment validations through SCOM logs.
• Solid experience on ATM transaction flow and interactions with host CONNEX FTI, CONNEX Console & Netstat
• End to end testing experience of Cash Cheque Deposit Module (CCDM) on ATM and cheque processing with downstream applications.
• Exposure to complex and comprehensive business applications in ATM Front & Back end and Card’s banking line of business
• Developed UAT strategy and plans to ensure alignment with product roadmap and development sprint plans
• Report UAT progress, status, risks, and issues to the Product Owner, Scrum Master and other stakeholders
• Conducted UAT Test Readiness Review (TRR) Call (Test Readiness, Application Readiness, Environment Readiness, Test Data Readiness)
• Generated UAT test summary report and Achieved Sing-off from Business Owner to exit UAT cycle.

ETL QA Lead - Scotia Bank - Toronto, ON

(2023-02 - 2024-03)

• Successfully delivered R1 and R2 PIC reports.
• Has strong technical and business qualifications with an impressive track record for successful execution of flagship projects
• DELIVERABLES: Test Plan, Test Strategy, Requirement Traceability Matrix, Test cases, Test Execution Results, Test progress report, Daily status report, Weekly status report, Defect Log, Defect Report, Monthly QA Team dashboards IST UAT & PAT exit reports, Test scenarios, Agile test plan and Test strategies, Accountable for test coverage and Capacity Plans.
• DEFECT MANAGEMENT: Defect logging, Triaging, Verification, Closing and Metrics Reporting, Defect rates, Defect tracking, End-to-end Defect management, Managing defect investigations and escalations and root cause analysis
• MPOWER, CAMS Inbound and Outbound file validation.
• PIC reports validation

ETL QA Manager/ETL QE Lead/UAT Lead/Mainframe Test Lead/ Senior ETL Hadoop - TD Bank - Mississauga/Toronto, ON

(2011-06 - 2023-12)

• Has worked extensively on ETL and Big Data projects
• Has worked extensively in Microsoft Azure projects
• Has worked on Wealth management projects.
• Has worked on Migration Projects
• Has Worked on Reporting Projects
• Has worked extensively on TSYS TS2
• Has Extensively worked on mainframe projects
• Worked in Cards, Retail banking, Core banking, Corporate, Commercial banking, Business Banking, and Wealth banking System Projects.
• Has worked extensively on Report Testing (Tableau, SAS, MPOWER, Mainframe Reports)
• Has worked on RDBMS (SQL, MYSQL, Oracle, DB2,
• Developed, monitored and did coordinate project activities, such as Requirement Traceability Matrix (RTM), scheduling, tracking, and reporting; assessed the impact of planned changes and did build contingency plans to support the change efforts.
• Experience with BIG DATA tools, databases and technologies like Scoop, Spark RDD, Hadoop, Map Reduce, Hive, HBase and pig. Verified the data in Hadoop, Hive and HDFS. Checked the table structure. Made sure that the path, table format and location are correct. Good knowledge in map reduces, pig, hive, HBase.
• Have good experience in the creation and maintenance of Master test strategies/Test plans, test cases and test scripts.
• Verified Source to Target data for Internal and External source on Azure Cloud.
• Troubleshooting the issues on QA environment for ETL Transformation logic and Data pipeline against business rule.
• Verified Database ETL, End-to-End, API and UAT test by creating SQL Queries.
• Conducted E2E test for Master records [Golden record] creation in profisee MDM database.
• Developed Automate scrip using Python for File and data manipulation checks.
• Analysed tokenized data/mocked up data for requirement coverage.
• Worked closely with architect and Developers to design and build staging and Landing data lake.
• Created and reviewed scalability and risk assessment document, testing estimates document, gap analysis document, test strategy, test plan, traceability matrix document, test cases, test scripts, daily defect report, and exit reports.
• Extensively worked with business to identify/gather requirements.
• Conducting End-to-end testing activities for ETL testing, Feed testing, SIT and PAT.
• Provided Daily status report, Weekly status report, and test progress status/reports to management. Prepared minutes of meetings.
• Monitor project milestones and critical dates to identify potential jeopardy of project schedule. Identify ways to resolve schedule issues. Keeps management aware of the situation. Develop strategy and ensures integration of project plans and overall execution.

QA Lead - Manulife Financial - Kitchener, ON

(2010 - 2011-05)

• Involving in preparing test Plans, Test cases, Test data, Test Jobs and Validation which includes performance testing
• Assigning and Monitoring Tasks for all team Members
• Batch Job Execution and monitoring, Reporting the failures to developers
• Testing the application using IMS screens.
• Co-ordinating with on-site coordinator for solving the issues and problems.
• Preparing Project Metrics, defect Reports.
• As Defect Manager, making sure that major and Critical Defects are closed before project sign off.
• Preparing Requirement Traceability Matrix (RTM) for each release
• Weekly Meeting with PM to update about the Project (Release status)
• Sending Weekly Status report to Onsite.
• Involved in weekly call with Onsite Co-ordinators.

Master - Computer Applications - B.I.E.T Davangere, Visveswaraiaha Technological University