Anzila Dhami

Professional and customer-focused university student with experience providing exceptional service in fast-paced public environments. Proven ability to monitor surroundings, communicate effectively with diverse individuals, resolve concerns calmly, and follow established procedures with minimal supervision. Recognized for reliability, professionalism, and strong attention to detail.

Committed to maintaining safe, secure, and welcoming environments while delivering outstanding customer service in security and concierge roles.

Seasonal Sales Associate - Bonkers Gift Shop

(2025-10 - 2025-12)

• Delivered professional customer service while maintaining a safe, organized, and welcoming retail environment
• Maintained constant awareness of customer activity to support loss prevention and store security
• Processed customer transactions accurately while adhering to company policies and procedures
• Performed opening and closing procedures independently, demonstrating trustworthiness and accountability
• Responded professionally to customer concerns and assisted in resolving issues calmly and efficiently
• Worked collaboratively with team members to maintain store safety and operational efficiency

Lighting Assistant – Intern - LEGACUS

(2025-01 - 2026-04)

• Assisted in maintaining a safe working environment by following workplace health and safety procedures
• Set up and organized production equipment while ensuring safety standards were met
• Supported clients and staff professionally during live productions and events
• Worked effectively under pressure while meeting strict production deadline
• Demonstrated adaptability, professionalism, and attention to detail in dynamic environments
• Maintained equipment security and organization throughout productions

Student Volunteer - Toronto Metropolitan University, Performance at The Creative School

(2024-09)

• Welcome guests and provided directions as an usher during live theatre productions
• Assist with crowd flow and audience safety before, during, and after performances
• Support stage crew while following workplace safety regulations
• Work in theatre and construction-style environments with a strong understanding of health and safety practices
• Volunteer within the community by assisting with facility maintenance, cleaning, and animal care
• Built strong communication, leadership, and teamwork skills through event and production support

BFA - Performance Production - Toronto Metropolitan University (2028)

Ontario Secondary School Diploma - J. Clarke Richardson Collegiate (2024-06)

Certificate of Endorsement for Art Studies - J. Clarke Richardson Collegiate (2024-06)