Sai akshaya Matiki

Full-time Artificial Intelligence student at Centennial College and Centennial Progress Campus community member with front-line customer service, security, and public-facing experience. Confident communicator and de-escalator who is comfortable engaging students in person and on digital platforms (MS Teams, Zoom, social media), supporting event setup and execution, and representing an organization professionally. Reliable, takes initiative, and enjoys trying new roles.

Security Guard / Concierge at Condor Security Inc. (2025-12 – 2026-05)

• Engaged with residents, staff, and visitors at the front desk in a courteous, professional manner, representing the organization as a first point of contact
• Monitored CCTV and access control systems while conducting regular foot patrols to maintain a safe environment
• Responded to emergencies and incidents, writing clear and accurate incident reports
• Applied conflict de-escalation and communication skills to resolve situations calmly and professionally

Customer Service Representative at CDS Costco (2024-05 – 2024-08)

• Engaged directly with customers in a high-traffic retail environment, promoting products and answering questions
• Worked collaboratively with team members while managing tasks independently and with minimal supervision
• Maintained a professional, friendly, and helpful demeanor at all times

Independent Tutor (K-12, Multiple Subjects) at Self-Employed (2023 – 2025)

• Communicated complex material clearly to students of varying ages and learning styles
• Managed scheduling, planning, and one-on-one engagement independently as a self-employed tutor

Artificial Intelligence Program in Artificial Intelligence – Centennial College (2026-05 – 2028)