Ashmeet Kaur
Across Release Agent
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About
Reliable and customer-focused professional with experience in food service, team supervision, retail sales, cash handling, administration, and data entry. Skilled at supporting daily operations, maintaining accurate records, resolving customer concerns, and working collaboratively in fast-paced environments. Recognized for strong communication, organization, leadership, and a commitment to quality service.
Experience
Across Release Agent - Farrow
- Review and correct data-entry errors to reduce duplication and maintain accurate records.
- Organize, file, and update documents; create records and prepare correspondence, copies, and reports.
- Maintain project logs, identify data issues, and support improvements to data-entry processes.
- Respond to customer inquiries and concerns while communicating professionally with colleagues.
- Follow workplace policies and procedures and contribute to a safe, reliable work environment.
Administration Associate - NHT - Kitchener
- Answered and routed multi-line phone calls, delivered messages, and greeted visitors.
- Filed records, processed incoming correspondence, and sorted mail and packages for distribution.
- Updated spreadsheets and databases and maintained organized information for reporting and reference.
- Restocked office supplies, submitted purchase orders, and supported meeting-room and calendar coordination.
- Screened visitors and issued badges in line with site security procedures.
Supervisor/ Assistant Manager - Tim Hortons
- Led and supported a team of 15–20 employees to deliver efficient service and a positive customer experience.
- Coached and trained team members on customer service practices, procedures, and performance expectations.
- Built positive relationships with customers and colleagues and helped resolve day-to-day issues.
- Monitored equipment and workflow to support consistent production and smooth store operations.
- Provided backup support to leadership and helped maintain operational and administrative records.
Cashier / Sales Associate - Circle K – Esso
- Processed cash, card, and point-of-sale transactions accurately and provided receipts and change.
- Greeted customers, answered product questions, and supported a helpful, welcoming shopping experience.
- Replenished, priced, tagged, and organized merchandise and maintained attractive shelves and displays.
- Tracked sales, returns, and inventory availability and supported loss-prevention practices.
- Recommended products and promotions to help customers find suitable items.
Team Member - Tim Hortons
- Welcomed customers, took orders, and provided friendly, efficient service in a fast-paced environment.
- Prepared and served food and beverages according to company procedures and food-safety standards.
- Operated the cash register and processed customer payments accurately.
- Kept front-counter, dining, and work areas clean, organized, and sanitary.
- Restocked supplies, supported opening and closing tasks, and worked with teammates to keep service running smoothly.
Education
Business Administration - Management - Conestoga College Institute of Technology and Advanced Learning
