Ashna Sharma

Experienced hospitality professional with strong multitasking abilities and a commitment to delivering exceptional guest service. Proven ability to thrive in fast-paced environments, manage large events efficiently, and ensure a positive dining experience for guests. Skilled in event service, guest interaction, team coordination, and maintaining high standards of cleanliness and organization.

Event Server - Hyatt

(2025-04)

• Deliver high-quality customer service during large events and banquets, ensuring guests have a positive experience.
• Assist with event setup, table service, and post-event cleanup.
• Serve guests at events ranging from 200–1000 guests (pax).

Event Server (Part-Time) - The Confluence - Calgary

(2024-09)

• Serve guests at events ranging from 50–750 pax.
• Set up event spaces and clear/bus tables efficiently.
• Monitor guest needs and coordinate with bar staff to ensure smooth service

Food & Beverage Server - Chalet – Pursuit Collection, Columbia Icefields - Columbia Icefields

(2024-04 - 2024-09)

• Set up dining tables and maintain cleanliness in the dining area.
• Clear tables after guests finish and ensure a well-organized environment.
• Process customer payments accurately using cash, credit cards, and other payment methods.
• Welcome guests and explain menu options.

Food and beverage buffet Server - Solitaire Hotel

(2022-10 - 2024-02)

• Setting up the buffet area.
• Maintaining cleanliness and hygiene.
• Assisting guests and guiding them about the menu.
• Breaking down the buffet and storing items properly.

Team Leader - Career Creators Pvt. Ltd. - Mohali

(2018-11 - 2023-12)

• Managed end-to-end student counselling processes for study abroad programs.
• Provided guidance on immigration visa filing procedures and IELTS preparation.
• Implemented targeted sales strategies to increase student enrolments.
• Ensured high student satisfaction while fostering a collaborative team environment.

Salon Team Lead - Oane International School

(2016 - 2018)

• Led and supervised the salon training team, ensuring high standards of service and professionalism.
• Trained and mentored students in salon techniques, customer service, and workplace etiquette.
• Coordinated daily salon operations, staff schedules, and client appointments.
• Maintained hygiene, safety, and quality standards in accordance with industry best practices.
• Assisted in organizing practical demonstrations, workshops, and skill development sessions.
• Resolved customer concerns professionally and ensured a positive client experience.
• Managed salon inventory and ensured the availability of products and equipment.

Design Engineer - CADD Centre Pvt. Ltd. - Solan

(2016 - 2016)

• Trained civil engineering students in building design software.
• Provided technical guidance on engineering design tools and concepts.

Diploma - Civil Engineering - L.R. Institute of Engineering & Technology, Solan