Business Results Coordinator at SE Health (2024-09 – Present)
Support strategic initiatives by developing leadership summaries, dashboards, and analytical reports to inform decision-making across provincial healthcare operations.
- Support strategic initiatives by developing leadership summaries, dashboards, and analytical reports to inform decision-making across provincial healthcare operations.
- Analyze and synthesize complex data from multiple sources, translating findings into clear, actionable insights for senior leadership, clinicians, and business stakeholders.
- Collaborate with Finance, Business Intelligence, and regional teams to gather inputs, align project objectives, and support execution of cross-functional initiatives.
- Prepare executive-level presentations, business reports, and briefing materials to communicate progress, insights, and recommendations during monthly and quarterly reviews.
- Structure complex information into standardized reporting frameworks, improving clarity, consistency, and efficiency in project communication and tracking.
- Support project execution by participating in stakeholder meetings, identifying risks, tracking progress, and contributing to solution-oriented discussions
Service Coordinator at SE Health (2022-07 – 2024-08)
Coordinated daily operations across clinical teams, leadership, and regional stakeholders to support service delivery and resource planning.
- Coordinated daily operations across clinical teams, leadership, and regional stakeholders to support service delivery and resource planning
- Managed workflow documentation, scheduling updates, and process improvements to increase efficiency and reduce service disruptions
- Analyzed operational challenges and collaborated with stakeholders to implement solutions that improved continuity of care
- Created regular reports and performance summaries to provide visibility into scheduling, staffing, and service metrics
- Acted as the main point of contact between frontline teams and leadership, ensuring timely communication and issue resolution
- Supported risk management efforts by identifying operational gaps and escalating issues to appropriate stakeholders
Project Manager at Ulatus – Crimson Interactive Pvt. Ltd. (2020-08 – 2022-04)
Led multiple cross-functional projects from initiation through delivery, managing timelines, resources, budgets, risks, and stakeholder expectations.
- Led multiple cross-functional projects from initiation through delivery, managing timelines, resources, budgets, risks, and stakeholder expectations
- Partnered with UX, QA, sales, operations, and client teams to define project requirements, prioritize deliverables, and ensure successful execution
- Developed project plans, status reports, KPI dashboards, and executive presentations to track progress and communicate outcomes
- Used data and performance metrics to evaluate project success, identify improvement opportunities, and support decision-making
- Managed competing priorities across multiple concurrent projects while maintaining quality, timelines, and client satisfaction
- Facilitated collaboration between geographically distributed teams, ensuring clear communication and alignment on goals
Assistant Project Manager at Ulatus – Crimson Interactive Pvt. Ltd. (2018-01 – 2020-08)
Supported end-to-end project execution by coordinating schedules, tracking deliverables, managing documentation, and monitoring project risks.
- Supported end-to-end project execution by coordinating schedules, tracking deliverables, managing documentation, and monitoring project risks
- Assisted with business requirements gathering, project planning, and stakeholder communication across internal and client-facing teams
- Prepared status updates, risk logs, presentations, and workflow documentation to support leadership decision-making
- Collaborated with cross-functional teams to improve project processes, communication, and overall team efficiency
- Contributed to change management initiatives by documenting new workflows and supporting rollout plans
Project Coordinator at Ulatus – Crimson Interactive Pvt. Ltd. (2017-01 – 2018-01)
Supported project managers with scheduling, documentation, meeting coordination, and progress tracking for multiple concurrent initiatives.
- Supported project managers with scheduling, documentation, meeting coordination, and progress tracking for multiple concurrent initiatives
- Maintained project plans, risk logs, status reports, and quality documentation to ensure project visibility and accountability
- Coordinated communication across teams to ensure alignment on priorities, timelines, and deliverables
- Assisted in tracking project milestones, managing stakeholder updates, and identifying potential risks or delays
- Contributed to process improvements by standardizing reporting templates and communication workflows
