Atoyebi Adeyemo

My name is Atoyebi Adeyemo. I am an experienced IT Support Analyst with 12 years overall experience in installation and configuring of computer hardware and software infrastructures, Identifying hardware and software solutions, troubleshooting technical issues, diagnosing and repairing faults, resolving network issues and planning and undertaking scheduled maintenance upgrades.

• Experience in clients’ engagement to determine the nature of problems and proffer solutions.
• Proficient in installation and configuring of computer hardware and software infrastructures.
• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
•  Confirmed outstanding ability in team playing, strong analytical and problem-solving skills in handling multiple tasks and adaptability to any enterprise's environment.
• Planning and undertaking scheduled maintenance upgrades.
• Testing and evaluating new technologies.
• Proficient in Microsoft Office Suite, SAP, SQL, Python, Tableau, Power BI, IBM Cognos, Metabase; with advanced knowledge of relational database management systems and data modelling and SQL scripting
• Maintaining records of software licenses. 
• Working closely with vendors and application owners in resolving complex problems to forestall IT service downtime.
• Oracle Certified Professional in Database Administration 
• ITIL Version 3 Certified 

I have a Master’s degree (World Education Service Verified: Canadian Equivalency – Master’s Degree) in information technology