Autumn Seadon

Dynamic recruitment specialist and client relationship manager with extensive experience across talent acquisition, healthcare support, veterinary operations, client communications, and AI performance management. Recognized for building strong client relationships, managing sensitive communications with empathy and professionalism, and thriving in fast-paced environments requiring adaptability, organization, and leadership.

AI Performance Engineer / AI Designer at Replicant (2023-05 – Present)

• Led recruitment, interviewing, onboarding, and training of new AI engineering and design team members.
• Oversaw end-to-end AI bot performance, troubleshooting functionality issues and implementing customer-requested enhancements.
• Designed conversational AI agents tailored to client requirements and business objectives.
• Conducted customer design and review meetings to gather requirements and present strategic solutions.
• Delivered live demonstrations of AI bots and incorporated client feedback into post-launch optimization.
• Performed data analysis on AI performance and user interactions to generate actionable recommendations.

Real Estate Sales Specialist at Royal LePage (2022-06 – Present)

Recruitment Specialist at Goodwill Staffing and Recruitment (2022-02 – 2023-05)

• Managed Allied Health recruitment activities for clients across Canada.
• Advertised open roles, screened applications, interviewed candidates, and supported hiring clients through the full recruitment lifecycle.
• Built candidate pipelines through online and offline sourcing strategies.
• Conducted extensive candidate screening and maintained strong client relationships.

Mobile Client Relationship Manager, Hospice Liaison & Veterinary Assistant at Heart With Wings Mobile Veterinary Hospice Services (2020-06 – 2022-08)

Served as the sole operational and clinical support team member for a mobile veterinary hospice practice.

• Managed all client communications and acted as the primary point of contact for families during end-of-life care journeys.
• Coordinated and optimized daily in-home appointment scheduling.
• Assisted with in-home palliative and euthanasia procedures.
• Prepared and dispensed medications while educating owners on administration protocols.
• Provided grief support and guided families through aftercare decisions with empathy and professionalism.
• Processed payments and maintained accurate service documentation.

In-House Recruiter, Client Relationship Manager & Veterinary Technician at Alcona Animal Hospital (2015-04 – 2020-06)

• Managed direct communication between clients and DVMs while ensuring exceptional client service and patient support.
• Accurately documented patient records, legal documentation, treatment notes, and client communications.
• Recruited staff across multiple departments through resume sourcing, screening, interviewing, and reference checks.
• Assisted veterinary teams with surgical preparation, blood collection, catheterization, radiographs, pharmaceutical duties, patient administration, and surgical recovery care.
• Prepared patients for surgery through IV placement, sedation, intubation, and anesthesia monitoring during soft tissue and dental procedures.
• Performed oral radiographs, scaling, polishing, and detailed treatment record keeping.
• Assisted with follow-up calls, insurance claims, appointment coordination, and office administration.
• Supported DVMs through patient intake, medical transcription, client education, and aftercare instruction.
• Worked collaboratively across reception, technical, administrative, and recruitment functions within fast-paced veterinary environments.

Real Estate License – Humber College (2022 – 2022)

Biology Certificate in Biology – Georgian College (2015 – 2016)

High School Diploma (Academic) in Environmental Studies – Innisdale Secondary School (2010 – 2014)