Ayat Saifi

Psychology undergraduate with over 1,200 hours of crisis intervention, peer support, and community service experience. Experienced in providing emotional support through phone, chat, and text-based crisis services, mentoring new volunteers, and working with diverse populations. Strong communication, leadership, documentation, and de-escalation skills with a passion for mental health and community support.

Crisis Line Worker at Distress Centre Calgary (2026-06 – Present)

Crisis Line Worker - Summer Student at Distress Centre Calgary (2025-07 – 2025-08)

Connecteen Leadership Volunteer/OS Volunteer at Distress Centre Calgary (2021-09 – Present)

• Contributed over 975 volunteer hours providing emotional support to individuals experiencing distress through phone, chat, and text services.
• Provided confidential crisis intervention, active listening, and emotional support following organizational protocols.
• Conducted suicide risk assessments and supported safety planning when required.
• Maintained accurate and confidential documentation of client interactions.
• Coached new crisis responders through training, role-plays, and feedback.
• Completed Talk Suicide training.
• Served as a Wellness Committee Member, supporting volunteer well-being and mental health initiatives.

Lunch Supervisor at Calgary Board of Education (2025-04 – Present)

• Supervise and support children ages 6–12 during lunch and recess periods.
• Promote a safe, inclusive, and positive environment for students.
• Manage behavioural concerns using communication and conflict-resolution strategies.

Unpaid Practicum Student at National Access Art Centre (2022-01 – 2022-03)

24 Hours

• Supported artists with developmental disabilities during creative programming
• Assisted with creating an inclusive and supportive environment for participants.

Unpaid Practicum - Student Care Supervisor at 4Seasons Transport (2022-09 – 2023-12)

105 Hours

• Developed and facilitated a mental health workshop to promote awareness and educate participants on mental well-being
• Completed safety training.

Head of Social Media at Mental Health for South Asia (2023-09 – 2026-04)

122 Hours

• Supervised and mentored Junior Social Media Executives, guiding content creation and team initiatives
• Created and scheduled culturally relevant social media content promoting mental health awareness within South Asian communities
• Facilitated communication and collaboration between team members and partner student organizations

Bachelor of Psychology in Psychology – University of Calgary (2021-09 – 2026-11)