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Anupama Jawal

Anupama Jawal

Customer Care Representative

Talent
Calgary, AlbertaMember since October 11, 2025
Customer Care RepresentativeCustomer Service ExcellenceCommunication and Interpersonal SkillsProblem SolvingTeam CollaborationAttention to DetailTime Management and Multi-TaskingMicrosoft OfficeMS ExcelV lookupMS WordOutlookAdmin ToolS3C3EinsteinAccuroACSROracle PMSOCT and OPTO machines
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Customer Care RepresentativeCustomer Service ExcellenceCommunication and Interpersonal SkillsProblem SolvingTeam Collaboration

About

I have a strong background in Customer Care Representative, Receptionist, Administrative Support, HR Recruiter and Subject Matter Expert, I excel in evaluating excellent communication, coaching agents, attention to detail, Record Management reliable team member who worked under pressure with focus, attention to detail and fast typing skills. I am proficient in tools such as MS Excel, MS Word, PowerPoint, Power Pivot,C3,S3,Admin tool and Accuro (Medical health care tool), ACSR. As a leader, I’ve been promoted from junior analyst to Senior Analyst and SME, consistently driving performance improvements and achieving targets on time with accuracy.

I am a social person who exhibits skills and knowledge to help people as an active volunteer with dedication and responsibility.

I am confident and eager to bring my dedication to and experience and would welcome the opportunity to discuss how my background aligns with your needs so as I contribute to your team success Thank you for your time and consideration

Kind Regards,

Anupama Jawal

Experience

15 Years of experience as a Customer experience Associate

Worked with TD Canada Trust Canada

Worked as Receptionist with Dr. Anand at Anand Retina Centre Canada

Worked with multinational Companies with Clients Like Comcast, Rogers , Xfinity

Worked as HR recruiter for years with Comcast.

Worked as Sales Associate with IBM

Education

Masters in Human Resource Management

Bachelors in Art Education

Skills

Customer Care Representative

Reviews

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