Import/Export Coordinator
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MIDLAND INDUSTRIES LTD, Canada MARCH 2019-NOW Import/Export Coordinator
Schedule, prioritize and process containerized ocean export shipments.
Responsible for tracking and clearing Air / Ocean imports and arranged for timely delivery of cargo to customers.
Create bills of lading, packing lists and other shipment paperwork using in-house databases.
Work closely with overseas agents to fulfill customer requests and orders in a timely and accurate manner.
Invoice customers for air/ocean freight charges, customs clearance, etc. using SAP.
Arrange, process, and track domestic and international shipments for customers as well as new clients.
Handle inquiries from new clients and current customers, as well as monitored quality assurance and resolved complaints or issues with any orders or containers.
Manage invoicing and recordkeeping.
Make cost analysis for reduction of product development, freight, and duties. Make recovery of duties through request of binding rulings; prepare post-importation claims, protest, and duty drawbacks submissions.
Analyze and evaluates U.S. Custom's programs and other international trade agreements for the reduction of duties in the importation of products.
Completed all export documentation for a shipment.
Manage customer service correspondence.
Coordinate booking with airlines and confirm rates and inform agent / client.
Follow-up on departure of cargo.
Assure that all vendor invoices have been received, bill file and transfer to accounting.
Obtain arrival information from co-loaders/carriers.
Coordinate carriers release, submit BOL and freight payments.
Coordinate and prepare entry summary when required.
Monitor Custom's release of shipments.
Communicate shipment status to customers.
Arrange final delivery of shipments.
FOURSAT KISH COMPANY, Iran 2011-2018 Senior Buyer & Sales Manager
I developed business plan and strategy for multiple product line markets that ensures attainment of company international sales goals and profitability.
Developed, lead and execute purchasing from Europe & China and South Korea.( visited suppliers several times during the cooperation years)
Provided timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margins.
Monitor and forecast upcoming levels of demand
Proposed improvements to the current purchasing system that will improve vendor relationships and lower the cost of doing business
Collaborated with inventory control and sales to develop metrics for gauging inventory level needs and then maintaining those levels throughout the year
Assist in developing more effective invoicing and collecting processes
Controls expenses to meet budget guidelines
Reacting to any changes in customer demand.
Support global agents with technical, project and marketing information
Lead and coordinate all international shipping, distribution and delivery with Supply Chain group. Hired, trained and supervised Sales and Support staff.
Developed sales strategies to ensure continuous growth of products.
Acted as liaison between sales personnel and managing directors.
Carried out training workshops with staff on sales and product strategies Participated in regular meetings with Sales staff.
Accomplishment o Consistently met sales targets each year I worked with the company.
HERMES BUSINESS IDEAS, Iran 2010-2011
Organized exhibitions for local vendors to promote their products.
Acted as liaison between vendors and Executives of the companies
TOSE-EH CREDIT INSTITUTE, Iran- BANK 2009-2010 Quality Control Department Manager
Supervise the Quality Control functions/activities of a project or its parts, including Quality Control inspection schedules and the collection of Quality Records.
Supervise inspections, reports and the documentation issued by inspectors and collect and file the required
Quality Records.
Support and participate to all the internal/external audits.
Cooperate with the Project Quality Engineer (PQE) to analyses of non-conformities.
Supervise the customer service process (specially in case of claims from customer’s side)
MASHAD INTERNATIONAL EXHIBITION, Iran 2004-2007
Planned hall layout and program activities for workshops, seminars and presentations Researched potential venues and ensured availability of all necessary equipment Secured sponsors and sold exhibition space to interested Exhibitors.
Promoted the event and oversaw the production of tickets, posters, catalogues and sales brochures.
IRAN MANAGEMENT ASSOCIATION, Iran 2006
Master’s Degree in Business Management
Thesis Title: Effects of Exhibition in Local Markets
AZAD UNIVERSITY, Iran 2003
Bachelor’s Degree in Applied Physics
Thesis Title: Aerodynamics of Airplanes