Babita

To work in a challenging and dynamic environment, which gives me an opportunity to add value to the company and enhance my knowledge and continuous development of upgrading knowledge by execution of vested responsibilities by the organization with loyalty and integrity.

Willing to relocate: Anywhere Highest Level of Education: Master's Degree Total years of experience: 10

Service Manager - Windsor Mitsubishi - Ontario, CA

(2026-08)

• Managed daily operations of the automotive service department, ensuring efficient workflow, customer satisfaction, and profitability.
• Supervised, trained, and supported automotive technicians, service advisors, and support staff.
• Scheduled service appointments, assigned repair work, and monitored job progress to ensure timely completion.
• Diagnosed customer concerns and coordinated vehicle inspections, maintenance, and repair services.
• Prepared and reviewed repair estimates, work orders, invoices, and warranty claims.
• Maintained strong customer relationships by addressing service concerns, explaining recommended repairs, and resolving complaints professionally.
• Monitored department performance, labor productivity, parts usage, and service sales to achieve business targets.
• Ensured compliance with manufacturer standards, workplace safety procedures, and applicable automotive regulations.
• Coordinated with parts and sales departments to maintain smooth operations and minimize vehicle downtime.
• Inspected completed repairs to ensure quality, accuracy, and customer satisfaction.
• Managed inventory, equipment, and service department resources effectively.
• Implemented processes to improve technician productivity, service quality, customer retention, and overall department efficiency.

Assistant Service Manager - Hyundai - Windsor, ON

(2024-06 - 2026-08)

• Serve customers for their car services.
• Open work orders, make invoices, closing work orders.
• Assisting service advisor for their daily work.
• Help Service manager with their duties.

Bookkeeper/Office Manager - Lube plus - Windsor, ON

(2023-12 - 2024-05)

Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

Parts Customer Care Rep - Crown lift trucks ltd. - Windsor, ON

(2022-04 - 2023-09)

• Order parts for customers and maintain parts at company warehouse.
• Dispatch calls to Tech’s.
• Make quotes and send quotes to businesses.
• Attach the po’s to the work orders for future reference.
• Inventory count for parts in warehouse.
• Invoicing

Parts & Service Manager - Deol Road Carrier Ltd - Windsor, ON

(2021-12 - 2022-04)

• Supervise the repair & oversee all operations.
• Order parts from truck dealers ( Volvo, kenworth, Globocam, traction, etc.)
• Evaluate work of employees to ensure the work load.
• Check on inventory control over parts, enter all invoices in the accounting system.
• Worked with quick books software.

Shift Manager - McDonald’s Canada - Elmsdale, NS

(2019-11 - 2021-07)

• Supervise shift leaders to do proper work
• Solving problems of customers

AUTOMOBILE REPAIR SHOP MANAGER - ORIENTAL CARTAGE - Montréal, QC

(2018-04 - 2019-04)

• Supervise the repair & oversee all operations.
• Order parts from truck dealers ( Volvo, kenworth, Globocam, traction, etc.)
• Evaluate work of employees to ensure the work load.
• Check on inventory control over parts, enter all invoices in the accounting system.

AUTOMOBILE REPAIR SHOP MANAGER - ATI INC - Montréal, QC

(2016-01 - 2018-03)

• Supervise the repair & oversee all operations.
• Evaluate work of employees to ensure the work load.
• Check on inventory control over parts, enter all invoices in the accounting system.
• Order parts from truck dealers ( Volvo, kenworth, Globocam, traction, etc.)

CUSTOMER SERVICE REPRESENTATIVE - BLINK FASHION EYEWEAR - BRAMPTON, ON, CA

(2014-06 - 2015-07)

• Deal with customers & Guide them towards eyewear stuff..
• Compute sales prices, total purchases and receive and process cash and credit payment.

ASSISTANT MANAGER - IMPERIAL CONSTRUCTIONS LTD - BRAMPTON, ON, CA

(2014-11 - 2014-12)

• Analyze data gathered and develop solutions or alternative methods of proceeding.
• Review forms and reports and confer with management and users about format.

DIPLOMA - Verdun Academy (2017)

MASTERS IN BUSINESS ADMINISTRATION - Finance & Marketing - Punjab Technical University (2013)

BACHELORS OF COMMERCE - COMMERCE - Lyallpur Khalsa College (2011)