Bahareh Kazemi
IT support specialist / Project Coordinator
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About
Dynamic IT Support Specialist with 5+ years of experience managing multi-datacenter environments, supporting 200+ endpoints, and optimizing on-premises, remote, and cloud-based systems. Adept at diagnosing technical issues, deploying vendor patches, and delivering user-focused solutions to enhance system reliability and user satisfaction. Proficient in Microsoft Azure, Microsoft 365, and JIRA, with a proven track record of improving system performance, reducing downtime, and streamlining operations.
Experience
Dynamic IT Support Specialist with 5+ years of experience managing multi-datacenter environments, supporting 200+ endpoints, and optimizing on-premises, remote, and cloud-based systems. Adept at diagnosing technical issues, deploying vendor patches, and delivering user-focused solutions to enhance system reliability and user satisfaction. Proficient in Microsoft Azure, Microsoft 365, and JIRA, with a proven track record of improving system performance, reducing downtime, and streamlining operations.
Education
- Bachelor of Software Engineering.
