Senior Sales Executive (2022/04 to 2022/08)
- Demonstrated products and features to customers,
answered questions and overcame objections.
- Created prospect rapport by approaching leads
and cultivating strong business relationships through sales.
- Outperformed revenue targets by effectively
applying sales techniques.
- Prospected leads, scheduled meetings and
converted targets into customers at 100% rate.
- Analyzed market trends in consumer industries to
implement appropriate marketing and sales methods.
Customer Experience Manager (2019/09 to 2020/12)
- Handled complaints, provided appropriate solutions
and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Supervised daily operations and sales functions to
maximize revenue, customer satisfaction and employee productivity.
- Reviewed repeated issues within operations and
business management to solve problems and improve company outcomes.
- Collected customer feedback and made process
changes to exceed customer satisfaction goals by
90%
- Consistently managed staff, effectively
resolving issues, which resulted in top ranking out of various teams
- Worked with the marketing department to launch
and manage promotional activities and campaigns for the Kota City.
