Bansari Mistry
Customer Experience Manager
Talent
Toronto, OntarioMember since May 17, 2023
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About
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Experience
Senior Sales Executive (2022/04 to 2022/08)
- Demonstrated products and features to customers,
- Created prospect rapport by approaching leads
- Outperformed revenue targets by effectively
- Prospected leads, scheduled meetings and
- Analyzed market trends in consumer industries to
Customer Experience Manager (2019/09 to 2020/12)
- Handled complaints, provided appropriate solutions
- Supervised daily operations and sales functions to
- Reviewed repeated issues within operations and
- Collected customer feedback and made process
90%
- Consistently managed staff, effectively
- Worked with the marketing department to launch
Education
MBA: Marketing (2018/05 to 2020/06)
ITM Business School - Kharghar, Navi Mumbai
Bachelor of Business Administration: Human
Resources Management (2015/05 to 2018/06)
- Rajju Shroff Rofel Institute of Management Studies -
