Bernadette Anderson
L&D Specialist, Facilitator, Assessor, Senior Moderator with 30+ years in training and compliance
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About
Over 30 years of progressive leadership in training, compliance, and operational development across hospitality, cleaning, catering, IT, and education sectors. Proven record of accomplishment in ETQA governance, SETA-aligned facilitation, and national training strategy. Deep expertise in audit-readiness, moderation, and skills development planning — with a focus on HACCP, ISO, GMP, FSMS, and QCTO standards.
EISA Success: 76 Learners, 100% Pass Rate with Services SETA and QCTO. R60M+ Training Grants Secured.
Experience
L&D Specialist, Facilitator, Assessor, Senior Moderator (Contractor) - ESM Training (Pty) Ltd
(2024-03)
- Commercial Cleaning
- Agriculture
- Management
- Workplace Preparedness
Executive Head of ETQA Learning and Development - Summit Global Invictus Education Group
(2023-05 - 2024-02)
Learning and Development Specialist - Kubapay (Pty) Ltd
(2022-11 - 2023-04)
- Information Technology
Facilitator, Assessor, Moderator (Contractor) - Development Roots (PTY) Ltd L and D Consulting
(2021-11 - 2022-10)
- Food Processing
- Wholesale and Retail
- Distribution
- Fast Food
National Training Manager - PPLE Training (Division of Imperial)
(2019-03 - 2021-02)
- Cleaning
- Hospitality
- Security
- Retail
- Staffing
National Training Manager - CSG SkillsInstitute (Siyaya Skills)
(2017-02 - 2019-02)
- Cleaning
- Hospitality
- Security
- Staffing
Group Skills Development Facilitator - Peermont Global (Pty) Ltd
(2013-02 - 2017-03)
- Hospitality
- Gaming
Facilitator, Assessor, Moderator, Consultant SDF - Development Roots – L&D Consulting
(2010-05 - 2013-01)
- Cleaning
- Hospitality
National Training Manager - Ukweza Holdings and Sun Cleaning
(2008-04 - 2010-04)
- Cleaning
- Hospitality
Training Manager - Bosasa Operations
(2005-08 - 2008-03)
- Industrial Catering
Regional Training Manager (Gauteng and KZN) - Rebserve Cleaning Services
(2002-06 - 2005-07)
- Cleaning
Recruitment Consultant (General Occupations) - Kelly Personnel
(2001-01 - 2002-05)
- Recruitment
Warehousing and Distribution Manager - Constantia Greetings / Wooltru
(1996-02 - 2000-12)
- Greeting Cards
- Gifting
- Balloons
Hospitality Recruitment Consultant - Hotelstaff
(1994-08 - 1996-01)
- Specialist Recruitment
Regional Training Manager - Sodexho Hospitality Catering (Premier Contract Caterers)
(1991-08 - 1994-04)
- Industrial Catering
Openings Manager - Fedics Food Services
(1990-06 - 1991-07)
- Industrial and Executive Catering
Executive Chef / Manager - Fedics Food Services
(1985-11 - 1990-05)
- Industrial and Executive Catering
Catering Manager - Fedics Food Services
(1982-11 - 1985-10)
- Industrial and Executive Catering
Education
Diploma - Caregiving - Alison (Online) (2024)
Certificate - Life Coaching - Udemy (Online) (2023)
Certificate - Internal Auditing - Udemy (Online) (2023)
National Diploma - Occupationally Directed Education, Training and Development Practices - Institute of People Development (IPD) (2008)
National Diploma - Human Resources Management - Damelin College (1998)
National Certificate - Hotel and Industrial Catering Management - Wits Hotel School (1982)
Senior Certificate / Matric - Waverley Girl's High School (1980)
