Parminder Kaur

I am a result oriented L&D specialist with strategic clarity and a passion for effective communication. In my current role, I am responsible for designing and leading strategies and resources for sales consultant, ensuring specialized product knowledge and key messaging are passed onto the customer efficiently.

Intuit, Canada Feb 2022 - Present

Sales Product/Enablement Specialist(L&D) - accountable to ensure customer interaction and level of communication meets or exceeds intuit quality framework. Proactively communicated training needs and resources and increased the learning training engagement by over 200%. Ensured consultants have access to the most up-to-date and highest-qualityproduct information.

Evertz Microsystems Ltd, Canada Sept 2020 – Feb 2022

Technical Sales Specialist - Development of engineering strategy linked to the business cycle and product planning software and hardware products and services sales strategy targeting broadcast and film industry, helped increased sales by $10M, up $7M on the prior year and $2M above AOP.

S&P Data Hamilton, Canada July 2019 – Aug 2020

Customer Success Team Lead - Lead the team accountable for the growth and retention of strategic accounts within the digital technologies industry, working in close collaboration with the global marketing director and commercial teams to fully understand market needs based on market assessment scores and translate them into a new product through good cross-functional engagement.

Concentrix, Canada April 2019 – June 2019

Customer Support Specialist – accountable to resolve cross-product technical issues including software defects and customer issues.

Master’s in engineering and Public Policy Jan 2018 – Dec 2018  University of McMaster, Canada

Bachelor of Technology – Electronics and Communication July 2013 – June 2017 Punjab Technical University, India