Bharath Rajan

Project manager with 6+ years leading cross-functional supply chain transformation programs, process redesign initiatives, and technology-enabled operational change. Delivered a hub consolidation transformation at Uber Freight — redesigning multi-modal routing and capacity allocation across enterprise accounts — achieving 15% revenue increase and 5% cost reduction through structured project planning, cross-functional workstream management, and disciplined execution. Hands-on experience with SAP, MS Project, and Jira in hybrid delivery environments.

PMP certified; Lean Six Sigma Green Belt. Pursuing SAP S/4HANA Sourcing and Procurement certification. Proven ability to manage stakeholders across functions, hold vendors accountable, and drive measurable outcomes from complex, multi-workstream programs.

Commercial Excellence Specialist — Short-Term Contract at TRIPLE EIGHT GROUP OF COMPANIES (2026-07 – Present)

Engaged on a 2-week process efficiency initiative bridging IT and logistics operations across dispatch, customer service, and planning teams.

• Designed Morning Huddle Rehaul: built a multi-tab Excel tracker with severity coding and KPI dashboard, establishing a daily operational cadence and surfacing blockers for rapid resolution.
• Scoped an automated customer notification system and built a Jira project plan to track execution, reducing manual communication workload across teams.

Supply Chain & Operations Manager at BHARATHAM AGRICULTURE & SUPPLY CHAIN (2025-08 – 2026-07)

Assumed interim operational leadership of an agricultural enterprise (coconut, oil, mango) spanning production and distribution networks across multiple vendors and supply routes.

• Managed purchase order process for raw material procurement, coordinating vendor purchase agreements, order placement, and receipt reconciliation to maintain supply continuity.
• Built project schedules in MS Project using work breakdown structures (WBS) and critical path method (CPM) to sequence dependent tasks and protect key delivery deadlines.
• Maintained vendor relationship stability and business continuity over a one-year operational period with limited resources and no organizational safety net.

Supply Chain Operations Lead — Cold Chain & Freight Management at UBER FREIGHT (2022-09 – 2025-08)

Led end-to-end supply chain transformation program — hub consolidation initiative — redesigning multi-modal freight routing and capacity allocation across enterprise accounts; delivered 15% revenue increase and 5% cost reduction. Managed project workstreams across planning, compliance, change management, and account management teams, applying Jira-based tracking and Agile-adjacent delivery practices including structured stand-ups, priority sequencing, and sprint-style escalation cycles on time-critical orders.

• Drove vendor accountability and performance management across carrier and 3PL networks; managed compliance and risk framework for operational dispute evaluation achieving 95% CTPAT compliance.
• Architected end-to-end order and product lifecycle management in SAP from intake through delivery and reverse logistics, achieving 98%+ processing accuracy across enterprise-scale volumes.
• Deployed LLM-based workflow automation (ChatGPT) to reduce carrier communication overhead by ~20%; delivered 6% NPS improvement through SAP/Tableau-driven performance reporting to senior operational stakeholders.
• Applied Lean Six Sigma/DMAIC methodology to continuous improvement initiatives across cross-functional teams; led rapid root cause analysis and corrective action cycles on high-priority operational failures.

Logistics Planner / Load Planner at MORRICE TRANSPORTATION (2021-11 – 2022-09)

• Designed and managed daily logistics scheduling frameworks across North American freight lanes using PC Miler; identified route inefficiencies and implemented cost optimization initiatives.
• Managed cross-border compliance documentation (PARS, PAPS, ACE, ACI) as a hard dependency on schedule adherence; analyzed post-route performance data to correct cost and service gaps.

Dispatch Logistician & Customs Processing Coordinator at SPEEDY TRANSPORT (2019-11 – 2021-11)

• Led process transformation initiative resolving systematic freight evaluation inconsistencies; achieved 40% reduction in customs delays within 6 weeks through structured root cause analysis and standardized evaluation framework.
• Designed a real-time freight status reporting system for proactive decision-making across dispatchers, drivers, and partner terminals.

Master's in International Business Management and Logistics Systems – St. Clair College

Bachelor of Commerce in Commerce & Taxation – Kerala University