Bina Raut

Detail-oriented and patient-focused clinic administrator in a Physiotherapy and rehabilitation setting. Skilled in reception duties, patient check-in/out, scheduling, accurate record keeping, and providing exceptional client service in fast-paced environments. Proficient in Microsoft Excel, Google Suite, and quick to learn new software such as QuickBooks. Seeking a clinic administrator position to enhance patient experience.

Clinic Administrator at Rejuvenate Physiotherapy and Rehabilitation Centre (2025-12 – Present)

• Scheduled and managed patient appointments using Universal software.
• Processed health insurance billing, WSIB, Private claims, and MVA
• Maintained and organized patient files and records.
• Answered phone calls and provided front-desk support.
• Assisted with light administrative tasks and office duties.

Clinic Administrator (Co-op) at Rejuvenate Physiotherapy and Rehabilitation Centre (2025-08 – 2025-12)

• Manage patient check-in/out, schedule appointments, and maintain accurate electronic and paper records.
• Processed billing, insurance claims (TELUS, Sun life, Blue cross), and issued receipts.
• Record and reconcile daily cash information using Microsoft Excel, ensuring accurate billing.
• Proofread and file patient documents, maintaining confidentiality in compliance with privacy regulations.
• Support clinicians with daily administrative tasks to ensure smooth clinic operations.
• Handled phone calls, emails, and patient inquiries in a professional manner.

Babysitter at Private Homes (2024-05 – 2025-06)

• Provided safe and nurturing care for children aged 0–10.
• Built trust with families and ensured children's daily routines and well-being.
• Maintained open communication with parents regarding updates and concerns.

Postgraduate Certificate in Healthcare Leadership – Sault College

Bachelors in business studies – Bagiswori College