B.Sc., Master
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A focused and driven Senior Business Analyst and Certified Scrum Master with 5 years of professional experience. An analytical leader with extensive experience participating in business analysis, data visualization, and change management, with proven abilities to provide exceptional recommendations to improve organizational growth. An articulate and efficient professional with proven modelling skills and sound knowledge of Business Analysis tools.
As an excellent communicator, written and verbal, I focus on removing impediments and have gained ultimate expertise in providing exceptional client solutions, while understanding the importance of time management, problem solving and great teamwork. Demonstrated analytical, prioritization, evaluative, and creative problem-solving abilities in a high-pressure environment and the ability to work collaboratively in a team environment.
Application/ MethodologiesSoftware Development LifeCycle (SDLC): Waterfall, Agile -Scrum/Kanban, HybridTechnical SkillsMicrosoft Office (Word,Excel, PowerPoint, Visio,Outlook, SharePoint, andMS Teams), Slack, Unified Modeling Language (UML) use case diagram, Asana, JIRA, Confluence, Xray, Power BI, Tableau, Google sites, Google Analytics, Mural, API, Mock-ups and UI/UX design using Figma, SQL, Salesforce, Oracle-PeopleSoftElicitation TechniquesSurveys, Brainstorming, Interview, Focus groups, Document Analysis, Joint Application Design (JAD) Workshop.TestingUser Acceptance Testing (UAT)CompetenciesProblem solving, Knowledge of Customer Relationship Management (CRM), Data Analysis and Visualization, Facilitation skills, Reporting, Change Management, Documentation skills, Business Modelling, Stakeholder Engagement, Business Process Mapping, Gap Analysis, SWOT Analysis, Business Process Analysis, Business Intelligence (BI) tool, BPMN using Jira procure to pay process, BPMN using Visio, knowledge of AODA guidelines.Summary of deliverablesBusiness Requirement Document (BRD), Project Charter, Business Case, Project Reports, Specification Requirement Document, User Stories, Vision statement, Program Roadmap, Functional Requirement Document, RAID logs, Vision and Scope Documents, Request for Proposal (RFP), Request for Quote (RFQ), Cost Benefit Analysis, Workflow diagram, User Acceptance Testing Documentation, Stakeholder Analysis using RACI Matrix,
Requirement Tractability Matrix, Enterprise Resource Planning System
Post Graduate Certificate in Global Hospitality Management
