Bradley Cadaoas

Recent graduate of Centennial College's Office Administration – Health Services diploma program with hands-on clinical internship experience in patient registration, appointment scheduling, and electronic medical records. Brings over 10 years of customer service, leadership, and operations experience, combined with proficiency in Clinicmaster, Accuro EMR, medical terminology, and PHIPA compliance. Committed to providing organized, compassionate, and efficient administrative support.

Healthcare Administrative Intern at CBI Health (2026-01 – 2026-05)

• Managed appointment scheduling for multiple healthcare providers while maintaining clinic workflow.
• Scheduled and managed patient appointments while maintaining clinic workflow.
• Updated electronic medical records while ensuring compliance with PHIPA requirements.
• Processed referrals, medical documentation, and patient records with a high level of accuracy.
• Assisted with front desk administrative duties including telephone communication and patient reception.
• Collaborated with healthcare professionals in a multidisciplinary clinical environment.
• Assisted in developing promotional materials to support patient awareness of clinic therapy services.

Overnight Heavy Duty Cleaner at YMCA (2025-03 – Present)

• Maintained cleanliness standards that supported the safe operation of a high-traffic community facility.
• Followed WHMIS regulations and workplace health and safety procedures.
• Independently prioritized nightly tasks while consistently meeting deadlines.
• Demonstrated reliability by working overnight shifts with minimal supervision.
• Supported a safe and welcoming environment for staff and members.

Kitchen Manager at Selva Restaurant (2022-03 – 2025-03)

• Supervised and scheduled a team of more than 10 employees during daily operations.
• Managed inventory for a busy restaurant serving hundreds of customers weekly.
• Trained new employees on workplace procedures and food safety standards.
• Developed Standard Operating Procedures (SOPs) that improved efficiency and consistency.
• Resolved customer concerns professionally while maintaining high service standards.
• Coordinated multiple priorities in a fast-paced environment.

Diploma in Office Administration – Health Services – Centennial College (2024 – 2026)