Rita Makumbi

Participating in regular staff meetings to review operational effectiveness, changes in policies and procedures, and in-service training Provide Adhere to the Staff Code of Conduct, upholding and enforcing all policies and procedures Work collaboratively with team members, on-site security, partner agencies, and volunteers to promote exemplary service delivery.

Administrator - Christie Welcome Centre

(2024-03)

• Participating in regular staff meetings to review operational effectiveness, changes in policies and procedures, and in-service training
• Provide Adhere to the Staff Code of Conduct, upholding and enforcing all policies and procedures
• Work collaboratively with team members, on-site security, partner agencies, and volunteers to promote exemplary service delivery.
• Ensure all appropriate documentation and recording is always maintained

Learning Program Quality Advisor - Centennial College

(2023-03 - 2024-02)

• Work with program development and curriculum design knowledge
• Program evaluation including the learning outcomes and assessments
• Provide support in the embedding of program quality principles in curriculum throughout the college
• To support program coordinators, members as they analyze stakeholder feedback, program related issues

Curriculum Assistant - The Toronto Local Charity/ Success Accelerator

(2022-11 - 2023-10)

• Delivered training support and orientation sessions for clients.
• Developed communication materials, reports, and operational resources to support service delivery.
• Demonstrated strong leadership, facilitation, and interpersonal communication skills in fast-paced environments.

Curriculum Consultant - Commonwealth of Learning

(2019-07 - 2020-09)

• Participated in academic policy review and governance processes, ensuring institutional practices aligned with regulatory and organizational requirements.
• Supported academic audits, compliance reviews, and accreditation preparation activities through accurate documentation and quality monitoring.
• Facilitated stakeholder consultations and committee meetings while documenting recommendations, action plans, and follow-up activities.

Curriculum Manager - Ndejje University

(2017-08 - 2021-12)

• Coordinated academic and administrative processes supporting program delivery, compliance, student success, and institutional effectiveness.
• Assisted in implementing quality assurance initiatives aligned with institutional policies, accreditation requirements, and regulatory standards.
• Conducted program monitoring and review activities by collecting, analyzing, and interpreting academic performance and operational data.
• Developed and maintained academic procedures, documentation systems, operational guidelines, and standard operating procedures.
• Produced reports, dashboards, and performance metrics to support evidence-based decision-making and continuous improvement planning.
• Collaborated with faculty, academic leaders, and support departments to ensure consistency in curriculum delivery, assessment practices, and student outcomes

PhD - Management - Nkumba University (2018)

MSc - Project Management - Cavendish University (2014)

Bachelor - Business Administration - Kampala International University (2010)