Brandon Postma

• Maintained and updated expense records, payment remittances, and payroll with accuracy and efficiency.
• Managed procurement of equipment, hardware, and software for both office and client locations.
• Prepared and issued detailed estimates and invoices to clients in a timely manner.
• Processed monthly payroll taxes in compliance with regulatory requirements.
• Developed and maintained Power BI dashboards to visualize expense, sales, and labor reports, enhancing data-driven decision-making.
• Provided technical support through ticketing systems, effectively communicating solutions to clients via email and phone.
• Administered user accounts in the Microsoft 365 ecosystem, including creation, updates, decommissioning, and audits.
• Updated and maintained monitoring systems for clients' network infrastructure to ensure optimal performance and reliability.
• Operated the cash register, processing payments via cash, cheque, and credit/debit cards, while assisting customers in-store, by phone, and through email.
• Consulted with clients to determine the overall look, graphic elements, and content of communication materials, selecting the best medium and vehicle to achieve the desired visual effect.
• Developed and prepared sketches, layouts, and graphic elements using traditional tools, multimedia software, and image processing and design programs.
• Estimated material costs and project timelines, utilizing existing photo and illustration banks, along with typography guides, to create visuals that met clients' communication needs.

Office Administrator / Bookkeeping / Technical Support 2023-2025

TDSN Tech Services - Grimsby, ON

• Maintained and updated expense records, payment remittances, and payroll with accuracy and efficiency.
• Managed procurement of equipment, hardware, and software for both office and client locations.
• Prepared and issued detailed estimates and invoices to clients in a timely manner.
• Processed monthly payroll taxes in compliance with regulatory requirements.
• Developed and maintained Power BI dashboards to visualize expense, sales, and labor reports, enhancing data-driven decision-making.
• Provided technical support through ticketing systems, effectively communicating solutions to clients via email and phone.
• Administered user accounts in the Microsoft 365 ecosystem, including creation, updates, decommissioning, and audits.
• Updated and maintained monitoring systems for clients' network infrastructure to ensure optimal performance and reliability.

Customer Service Supervisor / Graphic Designer / Print Operator 2011-2023

Printer.ca - Hamilton, ON

• Operated the cash register, processing payments via cash, cheque, and credit/debit cards, while assisting customers in-store, by phone, and through email.
• Consulted with clients to determine the overall look, graphic elements, and content of communication materials, selecting the best medium and vehicle to achieve the desired visual effect.
• Developed and prepared sketches, layouts, and graphic elements using traditional tools, multimedia software, and image processing and design programs.
• Estimated material costs and project timelines, utilizing existing photo and illustration banks, along with typography guides, to create visuals that met clients' communication needs.

Accounting and Payroll Administrator Diploma 2021-2022 Anderson College, Hamilton, ON

Relevant Coursework

• Bookkeeping and Accounting
• Financial Analysis and Control
• Payroll Compliance Legislation
• Business Communications
• Sage 300 – ACCPAC
• Sage 50
• QuickBooks

Graphic Design Diploma

2004-2006

Mohawk College, Brantford, ON