Brenda Tantoh
Medical Office Administrator
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About
Professional and detailed-oriented and compassionate Medical Office Assistant. With a diploma in Medical office administration and hands-on internship experience at Medigroup Health Centre. Skilled in patient reception, appointment scheduling, medical records management, telephone communication, customer service, and administrative support.
Experienced in handling high volumes of calls, maintaining confidentiality, and providing compassionate service to patients. Bilingual in English and French, with strong organizational, communication, and multitasking abilities. Committed to supporting healthcare teams and delivering excellent patient care in a fast-paced medical environment.
Experienced in patient reception, EMR systems, Known for professionalism, accuracy and strong patient care skills
Experience
Medical Office Assistant - Medigroup Health Centre - Winnipeg, MB
Family Department & Administrative Duties and Cardiology Department Experience
- Greeted patients and visitors in a professional and courteous manner.
- Scheduled, confirmed, and coordinated patient appointments.
- Maintaining accurate electronic medical records (EMR)
- Provide excellent customer service in a busy healthcare environment.
- Assisted in patient registration and administrative documentation.
- Answered and directed incoming phone calls and handled patient inquiries.
- Documentation, faxing, filing and scanning documents.
- Confidentiality and PHIA awareness
- Ensured patient confidentiality and compliance with clinic policies.
- Processed correspondence, emails, and office communications.
- Performed Electrocardiogram (EKG) accurately and efficiently.
- Assisted with and prepared patients for Echocardiograms (Echo)
- Conducted Ankle Brachial Index (ABI) testing.
- Prepared patients for cardiology procedures and explained processes clearly.
- Ensured proper equipment setup, cleaning, and infection control
- Documented test results accurately and communicate with clinical staff.
Education
Diploma - Medical Office Administration - CDI College Edmonton
