Sales Associate - Bath and Body Works, Limited Brands - Windsor, ON
(2019-08)
- Delivered exceptional customer service to enhance shopping experience and drive sales growth.
- Maintained visual merchandising standards to showcase products effectively and attract customers.
- Assisted in inventory management, ensuring stock levels met demand while minimizing shrinkage.
Customer Service Representative - TJX Winners - Windsor, ON
(2018-08 - 2020-12)
- Addressed customer inquiries by employing effective communication and problem-solving techniques.
- Managed high-volume calls, ensuring timely assistance and support for diverse customer needs.
- Trained new staff on customer service protocols, enhancing team performance and service delivery.
- Developed strategies to improve customer satisfaction scores, fostering loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate - OLG Paradise Bingo - Windsor, ON
(2015-12 - 2017-09)
- Trained and mentored new associates, fostering a collaborative team environment and improving performance.
- Analyzed sales trends to identify opportunities for upselling and cross-selling initiatives.
- Developed promotional displays that increased product visibility and encouraged customer engagement.
- Executed daily operational tasks efficiently, contributing to store organization and cleanliness standards.
- Processed cash transactions efficiently, ensuring accuracy and compliance with gaming regulations.
- Managed customer inquiries, providing timely support and enhancing guest satisfaction.
Usher - ST. Clair of Arts - Windsor
(2013-01 - 2015-08)
- Guided patrons to seating, ensuring timely and efficient audience flow.
- Assisted with ticketing operations, verifying attendance and managing entry processes.
- Monitored audience behavior to maintain a safe and respectful environment.
- Collaborated with event staff to enhance guest experience during performances.
