Caitlyn Hargrove

Results-driven Human Resources Manager experienced in employee relations, compliance, and full-cycle payroll processing. Improved organizational efficiency through implementation of HR strategies, collaboration, and problem-solving. Focused on leveraging team management and process optimization skills to contribute effectively to HR initiatives.

HR & Payroll Manager at Lenmark Industries Ltd. (2025-06 – 2026-09)

• Collaborated with executive management to streamline HR processes and policies, enhancing operational effectiveness.
• Administer full-cycle payroll processing for 50+ employees across multiple departments and provinces, ensuring compliance.
• Facilitated recruitment, conducted interviews, and onboarded new employees.
• Developed hiring, termination, and layoff documentation, supporting efficient HR operations and clear communication.
• Facilitated legal processes for employee issues, ensuring compliance with regulations and minimizing risks.
• Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives.
• Managed planning and execution of all employee retention and engagement efforts.
• Reviewed timekeeping systems for accuracy of hours worked by employees.
• Tracked vacation accruals and sick leave usage for each employee according to company policy.
• Facilitated the administration of multi-provincial payrolls for multiple companies in a timely manner.

HR & Payroll Manager at Summit Earthworks Inc. (2023-06 – 2025-06)

• Ensured compliance with federal, provincial and local employment laws regarding all aspects of Human Resources management.
• Recruited and onboarded new employees, ensuring compliance with regulatory requirements.
• Developed and implemented effective employee engagement strategies to foster a positive work environment.
• Managed employee lifecycle processes by handling onboarding, employee performance, and discipline tasks.
• Developed training materials and provided orientation sessions to new hires.
• Conducted new employee orientation to foster a positive attitude toward organizational objectives.
• Managed onboarding, performance management, and disciplinary actions in employee lifecycle processes.
• Managed employee benefits programs including health insurance and vacation leave.
• Coordinated team-building activities and celebratory events to enhance employee morale and foster a cohesive workplace culture.
• Participated in weekly staff meetings and met with management to review progress and status of various issues.
• Communicated performance expectations in accordance with job descriptions for each position.
• Prepared reports related to recruitment efforts, retention rates, absences, payroll costs.
• Organized events like team building activities or celebratory functions for employees.
• Handled staffing challenges, including understaffing, conflict resolution, and employee terminations.
• Facilitated the administration of multi-province payrolls for multiple companies in a timely manner.

Accounts Receivable Clerk at Summit Earthworks Inc. (2021-03 – 2025-06)

• Process daily customer invoices accurately and in a timely manner.
• Applied customer payments correctly to appropriate accounts.
• Managed collections process for past due invoices through proactive communication via phone, email, and letters.
• Followed up on delinquent accounts in accordance with company policies and procedures.
• Monitored aging receivables to ensure timely collection of all outstanding amounts due.
• Maintained customer accounts, reconciled statements, and resolved discrepancies to ensure accurate financial records.
• Built strong customer relationships through effective communication and timely problem resolution.
• Collected and organized soil data for accurate invoicing.

Accounts Payable Clerk at Summit Earthworks Inc. (2019-08 – 2021-03)

• Processed a high volume of invoices daily using accounts payable software for accurate record keeping.
• Organized and maintained records of payments, disbursements, invoices, and expenses for accurate tracking.
• Resolved payment discrepancies through effective communication with vendors, ensuring timely payments.
• Monitored the aging report and followed up on overdue payments promptly.
• Oversaw multiple vendor accounts while following company procedures and policies.
• Cultivated strong relationships with vendors to facilitate resolution of discrepancies and streamline processes.
• Performed data entry work and double-checked to quickly correct errors.
• Processed employee expense reports in accordance with company policies.
• Reconciled monthly credit card statements against budget allocations.

Diploma in Human Resource Management – University of the Fraser Valley

Secondary School – Yale Secondary School