Candella Mingo
Customer service rep
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About
Energetic individual who brings more than 2 years of experience in customer service. During the years I have developed a mixture of skills that allows me to have a responsible and mature attitude towards the jobs I undertake. I recently graduated from the University of Canada West player and am willing to work with others to achieve a particular objective on time
Experience
TELEPERFORMANCE GUYANA to Jul 2020-Nov 2019
Customer Service Representative
Following up on requests, tracking and routing shipments and orders
Work with customers, suppliers, and various shippers to route
Resolving problems and maintaining an ongoing professional relationship
GUYANA TELEPHONE AND TELEGRAPH COMPANY
11/2020- 01/2022
Customer Service Representative
Greet face to face or by phone to handle customer’s questions, complaints and queries about services, equipment, promotions Attract potential sales by upselling
Utilize operational systems to process purchases of products and services.
Effective Energy- November 2022- June 2023
Independent Contractor
Negotiate contracts and agreements to secure a supply of natural gas at competitive prices.
Offer pricing options and supply contracts tailored to the specific needs of different customer segments.
Education
Caribbean Secondary Education
Certificate(CSEC) ST ROSE’S HIGH SCHOOL
Sept 2013 - June 2018
Caribbean Advanced Proficiency
Examination(CAPE), ST ROSE’S HIGH SCHOOL
Sept 2018- June 2019
Associate of Arts Degree University Canada West
October 2021- June 2023
