Sr. Manager, Governance, Strategy & Compliance Transformation Management Office at Halifax Water (2025-05 – Present)
- Oversee IT project execution, ensuring alignment with enterprise architecture principles and strategic goals while managing budgets and timelines.
- Lead and mentor project managers, analysts, and technical specialists, fostering expertise in change management best practices.
- Ensure projects integrate seamlessly with Halifax Water's technology ecosystem and long-term architectural strategy.
- Drive collaboration across departments, vendors, and executive leadership while supporting organizational transitions and continuous improvement.
- Establish structured methodologies, track KPIs, manage risks, and ensure sustainable project investment.
Manager, Project Management Office at Alcohol NB Liquor (ANBL) (2022-03 – 2025-04)
- Developed and implemented a company-wide PMO framework that standardized project delivery processes and improved KPI performance across the organization.
- Led strategic initiatives—including an eCommerce B2B rollout that boosted sales by 30% and the launch of six new Cannabis Stores (increasing capacity by 28%)—demonstrating regional scalability and operational excellence.
- Implemented automated tools for risk escalation and issue resolution, ensuring projects remained on schedule and within budget.
- Directed vendor negotiations and procurement, managing a CAD 800K POS system deployment with a cross-functional team of 54, while ensuring alignment with strategic regional objectives.
- Directed the implementation of the Goods and Services Tax/Harmonized Sales Tax (GST/HST) break
IT Director & CIO at Sanitary City Luis Eduardo Aybar (CSLEA) (2020-02 – 2022-02)
- Spearheaded IT strategic planning and digital transformation initiatives in a complex MedTech environment, aligning technology solutions with regional business goals.
- Established comprehensive IT governance policies based on COBIT and PMI standards, ensuring ISO 27001 compliance and robust cybersecurity across all operations.
- Oversaw ERP and IT infrastructure programs with budgets of up to USD 4.6MM, managing teams of up to 37 and driving cost efficiencies through process innovation. Enhanced vendor management and risk mitigation practices to safeguard critical operations and meet regulatory requirements on a regional scale.
- Fostered innovation in MedTech operations, driving cost efficiency and improved service delivery through emerging technologies.
IT Manager & CIO at Educational Credit Foundation (FUNDAPEC) (2017-01 – 2020-01)
- Led strategic IT planning and digital transformation for FinTech operations, achieving 97% budget efficiency and delivering a 65% reduction in operational costs through automated financial systems.
- Developed and enforced IT policies and vendor frameworks that supported sustainable growth and compliance, aligning with regional operational targets.
- Cultivated a high-performance culture, mentoring teams and implementing change management initiatives across multiple business units.
- Achieved significant operational cost reductions (65%) by deploying online payments gateway solutions and automating key processes.
- Conducted technological assessments and established IT policies using the COBIT framework while creating an IT vendor management framework and established cost-efficient contracts with a SLA rating of 4.2/5.
Manager. IT Projects & Vendors at Bank National of Savings and Loans (LN) (2014-09 – 2016-10)
- Managed an enterprise-wide IT project portfolio using data-driven dashboards for strategic resource allocation and performance tracking.
- Directed high-impact projects—including a VISA subagent framework (USD 1.2MM budget) and Swift EFT implementation (USD 300K budget)—ensuring full adherence to financial services standards and regional regulatory frameworks.
- Instituted robust risk management practices to balance project scope, schedule, cost, and quality across diverse, cross-regional initiatives.
- Fostered innovation in FinTech operations, driving cost efficiency and improved service delivery through emerging technologies.
- Ensured compliance with project management processes while also implementing robust risk management strategies to support operational risk management initiatives.
IT Project Manager at Bank (BHD) (2008-03 – 2014-07)
- Orchestrated the development and execution of comprehensive IT master plans using Power BI for executive reporting, enabling data-driven decisions at a regional level.
- Managed critical projects such as online payments gateway deployment, IT governance implementation (COBIT framework), PCI compliance, and SAP module roll outs with budgets from USD 60K to USD 136K.
- Led cross-functional teams to deliver projects that optimized IT operations and supported business growth within a regulated banking environment.
- Fostered innovation in FinTech operations, driving cost efficiency and improved service delivery through emerging technologies.
- Ensured compliance with project management processes while also implementing robust risk management strategies to support operational risk management initiatives.
