Chantal Carbonneau
Receptionist/Customer Service
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About
Respond in person and by phone to customer inquiries Provide quality customer service and after-sales service Take customer coffee orders by phone and perform invoice data entry
Experience
Receptionist/Customer Service - Services de café Vanhoutte (Keurig Canada) - Sherbrooke
(2011-01)
- Respond in person and by phone to customer inquiries
- Provide quality customer service and after-sales service
- Take customer coffee orders by phone and perform invoice data entry
- Promote new products during phone calls
- Open mail and distribute to staff
- Archive invoices / file management
- Complete carrier bills of lading
- Perform all other tasks related to the position
- Experience with Microsoft Office suite
Receptionist Secretary - Éclairage Industriel - Sherbrooke
(2005-01 - 2011-12)
- Answer the phone and direct clients
- Enter data into the computer system
- Perform invoice and letter data entry
- Manage accounts and make deposits
Floor Clerk - Boulons de L'Estrie - Sherbrooke
(2002-01 - 2005-12)
- Receive carriers
- Verify merchandise
- Ensure cleanliness of the premises
Education
ASP Legal - Collège de Sherbrooke
University Studies Diploma - Certificate in Psychology - Université de Sherbrooke
Accounting - Accounting 1 - Cégep à distance (2025-12)
Vocational Studies Diploma - Secretarial Studies - Centre de formation professionnelle 24-Juin (2000-12)
High School Diploma (1998-12)
