Charles Githinji
PRODUCT MANAGEMENT||BUSINESS ANALYSIS
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About
Dynamic and results-driven IT professional with a solid background in providing excellent customer service and resolving technical issues in various computer operations environments and supporting organizational goals through the effective selection, procurement, and implementation of information systems applications. Committed to delivering exceptional support and ensuring a seamless IT experience for users.
Currently pursuing certification in Comptia Security+ and Cisco (CCNA) to enhance technical skills and knowledge. Actively pursuing an engaging role where I can utilize my proven solid service delivery, communication, and problem-solving skills to surpass customers’ expectations.
Experience
With over 10 years in software delivery, I have worked in various roles as below;
- IT Consultant/Business analyst/ Junior developer
- Assistant Technical Manager/Business analyst II
- Technical Manager/ Product Manager/ Senior Business analyst
- Technical Support Manager/IT Project Manager/Senior Business analyst
- Business systems analyst
Education
- Bachelors of Computer Science - Egerton University
- Certificate in Java programming
- CCNA- Currently underway
- COMPTIA Security+- Currently in progress
