Chukwuebuka Ozugha
Product Manager | Business Analyst
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About
Dedicated Senior Product Manager with close to a decade of experience in B2B Product Management, specializing in the launch of innovative software products for the Oil and Gas industry and customer-centric innovation. Seeking to leverage expertise in upstream technologies, market research, stakeholder management, and strategic collaboration to drive product profitability and success. Adept at crafting strategic roadmaps and wireframes for high-value products and SaaS solutions.
Experience
PRODUCT MANAGER, SkillHat , Calgary, AB (Remote)
1 1 / 2 0 2 3 - P r e s e n t
- Conducted comprehensive market research, identifying emerging trends and customer needs in the rental market..
- Organized user meetings, obtaining valuable feedback and fostering meaningful engagement with key stakeholders.
- Utilized exceptional business development skills to cultivate strategic partnerships with key clients, resulting in a
25% increase in customer retention.
- Led existing products refinement and the creation of new products, enhancing the company's product portfolio.
- Collaborated with UX teams to design and test solutions, leading to a 30% improvement in user engagement metrics.
- Proactively identified and addressed strategic issues that might impede the product roadmap.
PRODUCT STRATEGIST - SMARTPAD, Cold Bore Technology , Calgary, AB
0 8 / 2 0 2 2 - 0 4 / 2 0 2 3
- Collaborated in the continuous development SMARTPAD, an innovative automation solution for the oil and gas industry, contributing to a 32% increase in operational efficiency.
- Implemented a go-to-market strategy that resulted in a 15% increase in revenue within first year of product launch.
- Led the development of a SaaS LayerZERO that resulted in a 30% increase in user engagement within Q1.
- Implemented A/B testing methodology, leading to a 35% increase in feature adoption.
QUALITY ASSURANCE ANALYST (NDT), Mistras Group, Conklin, AB
0 4 / 2 0 2 2 - 0 8 / 2 0 2 2
Mistras Group, Conklin AB. (CNRL Kirby North) / July - Aug 2022 | Sherwood Park AB. (Shell Scotford) / April – May 2022..
Summit Inspections, Fort McKay AB. (Imperial Kearl) / May – June 2022.
- Communicated business value and rationale behind product decisions to internal and external stakeholders.
- Collaborated with cross-functional teams to identify process improvement opportunities and ensure compliance.
- Conducted data analysis and reporting to track quality metrics and make informed decisions.
PRODUCT STRATEGIST - AUTOMATION, Goodfood, Calgary, AB
0 6 / 2 0 2 0 - 0 4 / 2 0 2 2
- Worked with tech leaders to define and execute roadmaps, aligning with corporate objectives and market demands
- Developed marketing collateral and sales enablement tools, aiding the sales team and engaging potential clients.
- Implemented competitive pricing strategies, resulting in a 10% increase in product profitability.
- Oversaw the development and refinement of goodfood wow product, coordinating with cross-functional teams for rigorous testing and quality assurance.
PRODUCT OWNER: COIL TUBING, Trican Well Services, Lloydminster, AB
0 8 / 2 0 1 8 - 0 6 / 2 0 1 9
- Collaborated in the development of a CT Optimization Platform, resulting in a 15% increase in operational efficiency.
- Represented the customer voice, leading to a 25% reduction in customer support tickets: user-centric features.
- Communicated product enhancements, leading to a 29% increase in customer awareness and product utilization.
OPERATIONS ANALYST: PRECERT, GardaWorld, Calgary, AB
0 2 / 2 0 1 8 - 0 8 / 2 0 1 8
- Led team meetings to discuss data analysis methodologies, share findings, and suggest process improvements.
- Adapted to changing priorities and managed expectations when product work did not go as planned.
- Proactively identified and addressed strategic issues that could impede the product roadmap.
SENIOR PRODUCT MANAGER: UPSTREAM, BukyNaz Consult, Aberdeen, UK
0 7 / 2 0 1 4 - 0 1 / 2 0 1 8
- Successfully integrated Petrolink for upstream [production and reservoir] Joint Venture field Development.
- Conducted market research and collaborated with technology leaders to define and execute product roadmaps.
- Cultivated strategic partnerships with key clients, enhancing product uptake and market presence.
- Led the successful launch of three products for oil and gas applications, resulting in a 20% increase in market share.
- Company Rep at industry conferences, delivering speeches and presentations to showcase product innovations.
PRODUCT OWNER: COMPLETIONS, Senergy Energy Resources, London, UK
1 2 / 2 0 1 2 - 0 6 / 2 0 1 4
- Successfully led the development of IDS and IWS, catering to the unique needs of the offshore energy sector.
- Created and maintained product roadmap aligning with corporate objectives, achieving 30% ahead of curve.
- Demonstrated strong P&L management, driving product profitability and executing competitive pricing strategies.
- Conducted in-depth customer interviews, resulting in a 28% improvement in customer satisfaction scores.
Education
Masters, Robert Gordon University, Aberdeen, UK
0 9 / 2 0 0 9 - 1 0 / 2 0 1 0
MSc. Drilling and Well Engineering. 2010 [WES Evaluation: MSc]
Bachelors, Federal University of Technology, Owerri, Nigeria
1 2 / 2 0 0 1 - 1 0 / 2 0 0 6
B.Eng. Petroleum Engineering. 2006 [WES Evaluation: B.Eng]
Continuing Education, SkillHat, Toronto, ON
1 1 / 2 0 2 2 - 0 2 / 2 0 2 3
Business Analysis. 2023