Charli Barone

Seasonal Sales Associate at Pacific Pools (2023-05 – Present)

• Greet customers and assess their needs
• Direct service calls to the appropriate associate in the service department
• Test pool water and review its chemistry with customer to recommend correct chemicals and sell them to customer
• Stock shelves with required products and use POS system to cash out customers
• Manage service requisitions including opening and closing pools, pool repairs and equipment maintenance

Brand Ambassador at American Eagle (2025-09 – Present)

• Customer Engagement: Deliver a "friends first" guest experience, using product knowledge to make recommendations, and driving the AEO loyalty program
• Operational Flexibility: Move between roles including the salesfloor, fitting rooms, cash wrap, and stockroom, as needed
• Brand Representation: Promote the brand's image through personal style and enthusiasm
• Goal Achievement: Meet or exceed sales, loyalty, and credit card goals

Store Team Member at Platter's Chocolate Factory (2024-01 – 2024-08)

• Assisted customers, operated the Coffee Café and Ice Cream Shoppe
• Stocked shelves, made coffee/lattes, scooped ice cream, and processed sales transactions
• Maintained high energy, a friendly demeanor, and a focus on providing excellent customer service

Intern at Pacific Pools (2026-05 – 2026-08)

Assist management with supply chain logistics

• Manage inventory, optimize efficiency, and coordinate with suppliers
• Perform weekly inventory assessments and communicate the findings during planning meetings

Bachelor of Science in Supply Chain Management – Niagara University (2027-05)