Charlie Pope

Hard-working, dedicated and organized post-secondary student with extensive employment experience. Looking for experience in community outreach and hospitality.

Server/Bartender & Event Supervisor at The Oaks Golf & Country Club (2021-05 – Present)

• Delivered customer service in an effective and friendly manner, preparing beverages, taking orders, and addressing the customer's needs promptly
• Assisted in planning and setting up for events such as tournaments and weddings and resolving any issues to the satisfaction of the guests
• Collaborating with other team members such as the kitchen staff and management to ensure flow of service maintains fast and seamless
• Handling cash and other transactions and using a POS system to input orders

Receptionist at The Spa Date (2022-09 – 2025-09)

• Answering client phone calls and emails in a timely, professional manner to book appointments, cancel or reschedule, and to address any comments or concerns
• Filing health forms and invoices and managing product deliveries to ensure the spa can run efficiently
• Cleaning the spa and washing/sterilizing laundry and tools to assist other team members in their busy schedules
• Using the POS system and handling cash and other transactions with accuracy
• Setting up product displays in accordance with season and inventory

Childcare Provider at Before & After School Childcare/General Childcare (2017-09 – 2024-09)

• Providing care for children of all ages before and after school and as needed by families
• Making meals, cleaning, and providing activities to provide a fun and safe environment for the children
• Addressing conflicts using various resolution techniques

Intramural Scorekeeper/Facilities Staff at University of Waterloo (2025-01 – Present)

• Ensuring game is played in accordance with the Spirit of Competition guidelines
• Working as an ambassador for the University
• Maintaining a safe facility environment

OSSD – Medway High School (2024-09)

Undergraduate in Honours Legal Studies & Sociology – University of Waterloo (2022-09 – 2025-09)