Chen Pascual

I am willing to work with others as well as Independently to Exceed Company Goals. I would also like to be a part of an Established Company, so I could contribute and enhance my knowledge/skills and to gain more experience from it.

Retail Sales Associate at 7 ELEVEN (2026-05 – Present)

• Customer Service: Greet patrons promptly, assist with inquiries, and ensure satisfaction during every visit.
• Cash & Fuel Operations: Manage cash drawers, operate point-of-sale systems, balance shift worksheets, and process fuel or lottery transactions accurately.
• Food Service: Prepare and present hot/cold foods, maintain coffee stations, and operate fountain or slushy machines while strictly adhering to food safety codes.
• Store Maintenance: Clean interior and exterior store areas, sweep, mop, restock merchandise, and ensure proper product rotation.

Receptionist at Nisce Skin SM (2024-08 – 2025-03)

• Front Desk Operations - Greeting and welcoming clients/visitors.
• Telephone Management - Answering, Screening, and routing high volume, multi-line phone calls, and taking messages.
• Scheduling & Administration - Scheduling Appointments, booking, meeting rooms, maintaining calendars filing, photocopying, and faxing documents.
• Office maintenance - Keeping the reception area clean, organized and stocked with necessary materials. (Forms, Brochures, Pens).

Receptionist at Beautyderm (2023-09 – 2024-06)

• Front Desk Operations- Greetings and welcoming clients/visitors.
• Telephone Management- Answering phone calls, messages and emails.
• Scheduling & Administration- Scheduling Appointments bookings.

Front Office at Grande Hotel (2022-09 – 2023-09)

• Welcoming and Communication - Greetings guests, answering phones, screening calls, and responding to emails.
• Financial Task - Handling Cash, processing credit card transactions, and basic bookkeeping
• Guest Services - Checking guests in/out, managing reservations, issuing key cards, and handling special requests.

Front Office at Icove Beach Hotel

• Property Management System (PMS) - Update room status (clean/dirty), manage room assignments, and register guests in the computer system.
• Safety and Security - Manage key distribution, guest mail, and messages and handle emergency situations.
• Financial Control - Handle cash and card transactions, verify daily shifts and prepare billing.

Bachelor of Science in International Tourism Management – Our Lady Of Fatima University Pampanga (2019 – 2023)