Choaa Awad
Hospitality and Administration Professional
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About
I am an experienced Hospitality and Administration Manager with a passion for delivering exceptional guest experiences and optimizing operational efficiency. With over 16 years in the industry, I have successfully managed teams, streamlined processes, and implemented innovative solutions to enhance service quality.
My background includes overseeing daily operations, developing staff training programs, and managing budgets, all while maintaining a strong focus on customer satisfaction. I thrive in dynamic environments, excel at problem-solving, and am committed to fostering a positive workplace culture. My goal is to create memorable experiences for guests while driving the success of the establishment.
I am excited about the opportunity to leverage my skills and expertise to contribute to [Company Name] and help elevate its hospitality offerings.
Experience
-Holiday Inn: F&B Manager
May 2022-Present
-Red Lobster: FOH and HOH Manager
October 2013- March 2022
-Denny's: Manager
May 2011-August 2013
Education
4 years Bachelor Degree in Public Administration from American University of Beirut
Courses taken in Finance-Marketing-Statistics-Accounting-Economics
