Christine Cangul
Individual Insurance Transaction Administrator
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About
Detail-oriented and curious professional with a Bachelor’s degree in Psychology and strong experience in research, communication, and client engagement within corporate environments. Skilled at synthesizing information, managing complex processes, and delivering clear, high-quality work. Passionate about storytelling, media, and research-driven content that connects with diverse audiences.
Seeking to transition into roles in editorial, communications, marketing, or research where analytical thinking meets creativity.
Experience
Individual Insurance Transaction Administrator - Manulife - Montreal, QC
(2024-03)
- Review and process high-volume policy transactions with precision and adherence to service standards.
- Conduct data verification to resolve discrepancies and ensure operational accuracy.
- Collaborate across departments to streamline communication and improve workflow efficiency.
- Maintain strong written communication in internal reporting and client correspondence.
Banking Advisor - National Bank of Canada - Montreal, QC
(2022-06 - 2023-06)
- Provided tailored client support, translating complex financial information into clear, accessible guidance.
- Cultivated strong relationships through active listening and solution-focused service.
- Delivered presentations and training to clients on digital platforms and self-service tools.
- Managed sensitive client data while ensuring compliance and confidentiality.
Sales Consultant & Web Clerk - La Vie en Rose - Montreal, QC
(2018-01 - 2022-02)
- Led onboarding and training initiatives to enhance team performance and product knowledge.
- Assisted in marketing and visual merchandising to improve customer engagement and brand storytelling.
- Maintained organized inventory systems and supported online order management.
- Recognized for consistently exceeding sales targets through effective communication and customer insight.
Education
Bachelor of Arts (B.A.) - Psychology - McGill University (2018 - 2021)
Diploma of College Studies (D.E.C.) - Commerce - Vanier College (2016 - 2018)
Diplôme d’études secondaires (D.E.S.) - École Notre Dame de Nareg (2011 - 2016)
