Christopher Ian Guarin

Trained 5+ staff in POS systems and operational workflows without formal direction; 3 trainees advanced to leadership roles. Managed 200+ transactions per shift while handling customer escalations and multi-station coverage during peak hours. Recognized by peers and management as primary onboarding resource; commended by customers in Google reviews.

Front of House Team Member - Chick-Fil-A STC - Scarborough, ON

(2023-12)

• Trained 5+ staff in POS systems and operational workflows without formal direction; 3 trainees advanced to leadership roles.
• Managed 200+ transactions per shift while handling customer escalations and multi-station coverage during peak hours.
• Recognized by peers and management as primary onboarding resource; commended by customers in Google reviews.

Service Technician Apprentice - Mitsubishi Motors - Scarborough, ON

(2024-03 - 2024-05)

• Identified inefficiencies in the parts reconciliation process and independently engineered a Python automation suite against DMS CSV exports, reducing manual audit time by ~2 hrs/week.
• Wrote SQL scripts to clean and normalize large volumes of heterogeneous supplier data, ensuring 99.9% integrity before injection into reporting modules.
• Documented process workflows and presented findings to staff in structured reports; maintained version-controlled, idempotent scripts throughout the development cycle using Git.

BA Honours - Computer Science (Minor in Mathematics Intended) - York University | Lassonde School of Engineering (2025-09 - 2029-04)