IT TECHNICAL ASSISTANCE | BILINGUAL CUSTOMER SERVICE
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I am a versatile professional with extensive experience in technical support, hardware/software maintenance, Alpine Operations in International Ski Resorts. I have an advanced level of English (fluent conversation) achieved through my work in the United States.
Medical Equipment Replacement - PUERTO MONTT HOSPITAL - Puerto Montt, Chile
(2026-03 - 2026-04)
Helped with the replacement, maintenance, and movement of medical equipment within the hospital. Maintained equipment to prevent failures, checked for issues, sent items to technical service when needed, and delivered materials and accessories to the medical staff.
Technical Assistant and Laboratory Manager - CREATION SCHOOL - Puerto Montt, Chile
(2024-01 - 2025-01)
Ensuring the proper functioning of the educational institution's technological equipment. I performed diagnostics, repairs, and preventive/corrective maintenance on laptops and PCs (hardware and software). I formatted computers, installed operating systems, and configured projectors and audiovisual equipment.
I managed networks and connectivity within the institution. I was responsible for coordinating with external vendors: obtaining quotes for complex repairs and purchasing spare parts or technological supplies.
Route Salesperson and Stock Control - IDEAL S.A. - Puerto Montt, Chile
(2024-01 - 2024-12)
Responsible for driving and logistics for product delivery. Conducted daily sales by actively managing available stock during routes. Managed order delivery, preparation, and payment, ensuring inventory accuracy.
Children's Ski Instructor - STRATTON MOUNTAIN RESORT - Winhall, VT, United States
(2022-11 - 2023-03)
Work experience conducted entirely in English, demonstrating cultural adaptability and fluency. I led groups of 5 to 6 children in ski lessons, ensuring their safety and learning through clear and effective communication.
Ski Instructor - PALISADES TAHOE - Olympic Valley, CA, United States
(2022-01 - 2022-04)
Teaching winter sports to children and adults in a high-traffic tourist environment. Developing interpersonal skills and conflict resolution in English.
Assistant in Rent a Car and Logistics - SALFA SUR - Puerto Montt, Chile
(2022-07 - 2022-10)
Complete fleet management: basic maintenance, vehicle preparation and delivery to both corporate and private clients. I handled lease agreements and vehicle delivery logistics.
Technical Service and Sales - ELECTRO STORE - Puerto Montt, Chile
(2019-10 - 2019-12)
Diagnosis and repair of mobile electronic devices. Customer service and technical advice for product sales.
Programmer Analyst - Programming and Computer Science - INACAP, Puerto Montt (2019-01 - 2020-12)