Ciju Thomas

I am a customer-focused service professional with strong in-bound and out-bound call center experience for leading communications companies. Articulate with excellent verbal and written communication skills. Diplomatically resolve customer complaints and diffuse tension to ensure customer retention. Even under significant pressure, I possess a strong ability to perform effectively. Excellent interpersonal relations and problem-solving skills

I have 10+ years of Customer service experience in various industries.

Masters in Computer Science