Cleopatra Baré Tejada
Customer Service
Talent
Toronto, OntarioMember since February 6, 2023
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About
- Being bilingual (Spanish and English), I communicate efficiently both orally and written. I have been in the Service Industry for over 10 years; hence I have extensive experience delivering quality customer service to the public.
- Management of Customer Service, I handle all aspects of employee hiring and training; as well as client booking, communication and service satisfaction.
- I have experience taking initiative as well as problem solving, while working independently and/or within a team environment. I pride myself on maintaining an accurate level of organization, while being deadline and detail oriented.
- I am very adaptable person, respectful, patience, good sense of humor and most important open to learn and willing to work on-call schedule, weekend, and holidays.
Experience
INHOUSE SERVICE CANADA INC.
May-2021/ Currently Toronto, CA
- Manager • Training new cleaners • Supervise the cleaning services • Enquire the needs of the clients and ensure is accomplished with quality • Handle complaints.
MILAGRO RESTAURANT
Sep-2017/Nov-2018 Totonto, CA
- Waitress/ Mexican Restaurant. Food and beverage server.
PEARL BEACH CLUB
Aug-2015/Jun-2017 Punta Cana, DR
- Service Supervisor (Maître), Supervise and Management of waitress and cashier staff.
- Ensured the “Mise & place” followed the standards • Inventory • handle client’s issues and concerns.
SABRASS RESTAURANT.
Feb-2015/Aug-2015 Santiago, DR
Waitress / Italian restaurant. Food and beverage server.
DANCE SHOW MANAGEMENT
Nov-2011/Jan-2014 Santiago, DR
Professional Dancer • Show & Entertainer for different kind of events.
Education
ALLIENCE FRANCAISE TORONTO (AFT)
Aug-Sep2019/Jan-2020 Totonto, CA
General course- A1-1 (Elementary).
WESTERN TOWN COLLEGE (WTC)
Nov-2018/Jun-2019 Toronto, CA IELTS Preparation Program.
INTL INSTITUTE OF TRAVEL (IIT)
Sep-2017/Sep-2018 Toronto, CA
Tourist & travel Diploma.
PONTIFICIA UNIVERSIDAD CATÓLICA MADRE Y MAESTRA (PUCMM)
Aug-2009/Jan-2015 Santiago, DR
Bachelor’s degree in Hotel Management in Food & Beverage concentration.
