Cole Biggs

As a Biomedical Engineering graduate, I bring a strong technical foundation combined with a collaborative and people focused approach to advancing healthcare technology. I am motivated to continue expanding my technical and professional skills while contributing positively to team success and improving patient outcomes. Currently pursuing a Bachelor of Technology to further enhance my education.

Harbour Operations - Wye Heritage Marina - Midland, ON

(2024-04)

• Removed shrink wrap and framing from boats, as well as assessed damages.
• Assisted customers with general labour and answering general questions.
• Aided in marina upkeep, including garbage and trash removal, watering, and sorting lumbar

Biomedical Engineering Technician - Abbott Laboratories - Mississauga, ON

(2026-02)

• Performed repairs and preventative maintenance on Abbott Alinity I and C machines, and gained familiarity.
• Shadowed a senior engineer to learn good practices, communication, and problem solving skills.
• Gained experience within a lab and knowledge about lab equipment and devices first-hand.
• Worked alongside other co-op students and senior engineers.

Data Entry and Customer Service - Ontario Business Central - Penetanguishene, ON

(2024-06 - 2024-12)

• Understanding customer needs and assisted customers with questions and license applications
• Followed established procedures to enter and process data correctly, with accuracy and efficiency.
• Verified accuracy of data entered into the system to produce error-free reports.
• Sorted documents and maintained an organized filing process.

Recreation Centre Customer Service Representative - Town of Midland - Midland, ON

(2023-10 - 2024-03)

• Addressed customer inquiries and feedback courteously and professionally.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Processed customer service orders promptly to increase customer satisfaction.
• Managed front office operations as a keyholder, including opening and closing duties.

Harbour Assistant - Midland Harbour - Midland, ON

(2023-05 - 2023-10)

• Manage the Harbour office operations as a keyholder, including opening and closing duties ensuring efficient and timely completion of all tasks within deadlines.
• Ensure that the Harbour operates efficiently and safely, providing a positive experience for all visitors and users while controlling access to secure areas during operating hours.
• Engaged with a wide range of people and Harbour customers in a tactful and diplomatic manner to ensure a positive experience for all cruise ships and recreational boaters.
• Conducting security checks, monitoring Harbour areas, and enforcing port operational procedures and policies. Ensure all Harbour areas are clean and tidy.

Golf Operations - Mill Run Golf Club - Uxbridge, ON

(2022-05 - 2022-09)

• Ensure excellent customer service, respond to member and guest complaints, and maintain good relationships with all visitors.
• Supported overall golf operations through effective collaboration with groundskeeping teams and other departments as necessary.
• Enforce golf course rules and regulations.
• As a keyholder, opened and closed the pro shop.

Bachelor of Technology - Engineering Technology and Applied Science Major - Memorial University of Newfoundland (2026)

Advanced Diploma - Biomedical Engineering Technology - Centennial College – Scarborough, ON (2023)