Colt

Skilled and seasoned trades and service professional with years of technical trades, fabrication, and assembly experience with recent training and experience as a service advisor, offering excellence in front-end sales and customer care.

Service Advisor at Fleetwood Automotive. (2025-01 – 2026-01) • Providing and estimates/invoices: Communicating repair estimates and invoices to customers, ensuring they understand the work to be done and the associated costs.

Experience with Shopmonkey, Napa Prolink, Altrom, Worldpac, Westcan.

• Scheduling appointments: Managing service walk-ins and scheduling appointments to ensure efficient service flow.
• Keeping customers informed: Regularly updating customers about the status of their vehicle's repairs.

Sheet Metal

Worker at CentiMark Ltd. (2021-01 – 2023-01) • Prepared and bent sheet metal to specifications and then went on service calls for leaks and installed sheet metal on roofs, as well as metal caps, flashing, and siding to make repairs • Helped the foreman and servicemen with whatever was needed, performing site cleanup, assembling ladders, etc. Boat Assembler / Fabricator at Zodiac Hurricane Technologies (2015-01 – 2019-01) • Read, interpreted, and mapped out blueprints onto physical surfaces and assembled/constructed high performance boats for coast guard and military use • Drilled out holes for engines and lift points, added tiedowns and deck inserts, mapped out and installed gas lines, hoses and fittings, sealed holes and seams • Waxed and buffed hulls, put finished boats into the water for integrity testing

Automotive Service Advisor Foundations – ReTrain Canada (2025-01 – 2025-12)

Customer Service: Multi-Channel Support – ReTrain Canada (2025-01 – 2025-12)

MS Windows 10 Levels 1 & 2 – Academy of Learning (2025-01 – 2025-12)

MS Word Levels 1 & 2 – Academy of Learning (2025-01 – 2025-12)

MS Excel Levels 1 & 2 – Academy of Learning (2025-01 – 2025-12)