Damini Priya
Healthcare Quality and Hospital Administration Professional
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About
Results-oriented Healthcare Quality and Hospital Administration professional with over four years of experience in quality improvement, patient safety, accreditation support, and healthcare operations. Holds a Master of Hospital Administration and a Bachelor's degree in Biotechnology. Experienced in conducting quality audits, developing policies and SOPs, monitoring quality indicators, coordinating multidisciplinary teams, and supporting continuous quality improvement initiatives.
Completed the WEER Project through Options Community Services, strengthening knowledge of Canadian workplace practices and employment readiness. Eager to contribute strong analytical, organizational, and communication skills to a Canadian healthcare organization.
Experience
Deputy Quality Manager - Aashirward Nursing Home Heart & Diabetes Center - India
(2019-10 - 2023-09)
- Coordinated hospital quality improvement initiatives across multiple departments.
- Assisted in implementation and monitoring of quality standards and accreditation requirements.
- Conducted internal quality audits and compliance reviews.
- Developed, reviewed, and updated hospital policies, procedures, and Standard Operating Procedures (SOPs).
- Monitored quality indicators and prepared monthly quality reports.
- Coordinated patient safety activities including incident reporting, root cause analysis, and corrective action plans.
- Facilitated staff training programs on quality, infection prevention, patient safety, and hospital protocols.
- Assisted department heads with process improvement initiatives.
- Participated in hospital committee meetings and prepared meeting minutes and action plans.
- Maintained quality documentation in accordance with regulatory standards.
- Supported patient feedback analysis and implementation of service improvement initiatives.
- Supported successful implementation of quality improvement initiatives across hospital departments.
- Improved compliance with hospital quality standards through regular monitoring and staff education.
- Assisted leadership in strengthening patient safety culture and continuous quality improvement.
Education
Master of Hospital Administration - Hospital Administration - Shri Guru Ram Rai University (2019)
Bachelor of Biotechnology - Biotechnology - Magadh University (2016)
