Damisha Siddiqui

Honours Law & Society and History York University graduate, with over three years of progressive leadership experience managing retail operations, financial reconciliation, employee training, and customer service. Skilled in administration, bookkeeping, team leadership, and problem-solving in fast-paced environments. Recognized for accuracy, professionalism, and the ability to build positive relationships with colleagues and customers.

Seeking opportunities to apply strong analytical, organizational, and communication skills within legal, government, consulting, or corporate environments.

Front-End Department Head and Bookkeeper at Food Basics (2022-04 – Present)

Leadership & Operations

• Lead daily front-end operations while supervising a team of cashiers in a high-volume retail environment.
• Coordinate employee schedules and assign responsibilities to maintain operational efficiency.
• Train and mentor new employees on customer service standards, cash handling, and company procedures.
• Support management in maintaining productivity and resolving operational challenges.

Front-End Department Head and Bookkeeper at Food Basics (2022-04 – Present)

Financial Administration

• Perform daily bookkeeping, cash balancing, lottery reconciliation, deposits, and financial reporting with exceptional accuracy.
• Investigate and resolve cash discrepancies while ensuring compliance with company financial policies.
• Maintain confidential financial records and prepare reports for management.

Front-End Department Head and Bookkeeper at Food Basics (2022-04 – Present)

Customer Experience

• Resolve complex customer concerns using effective communication and conflict-resolution skills.
• Foster a positive shopping experience by delivering professional and responsive customer service.
• Build strong relationships with customers, contributing to customer loyalty and satisfaction.

B.A. Honours in Law and Society, and History – York University (2022 – 2026)