Daniel MacNeil
Data Entry & Web Develpment
Talent
Sydney, Nova ScotiaMember since December 8, 2022
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About
Graduate from NSCC Marconi Campus Web Development 2020
Experience
Admiral Insurance
Halifax, NS
Customer Service Representative
Feb – May 2022
- Work from home position answering customer inquiries on insurance quotes for motor insurance
- Organization of notes as well as callbacks regarding further discussion with customers on quotes
- Simultaneously handle customer issues/inquires/complaints as well as using Admiral’s Software (Guidewire) to input all necessary customer data.
- Upsell on policy upgrades and multi-vehicle policy.
Sydney, NS
Traffic Control Person
Apr 2021 – Feb 2022
- Direct traffic safely through work sites with special care focused on always keeping your own safety as well as the safety of workers(clients) , motorists, and pedestrians.
- Aide in setup and teardown of work sites with accordance with best safety practices
- Keep a clean work area
Sydney/North Sydney, NS
Supervisor
Sept 2011 – Apr 2021
- Supervised co-workers in a Shift Supervisor role, providing support as needed in customer service or general inquiries to facilitate cohesive communication between staff and customer
- Provided customer service including fielding phone calls and answering customer inquiries and resolving customer issues and complaints
- Receiving and processing customer orders by phone and in-store, ensuring accuracy in both order quality and payment
- Conducted general store maintenance nightly, ensuring store met standards set out in employee handbook
Education
EDUCATION & TRAINING
Skills for Hire Atlantic
Remote
Web Development Program
Aug 2022 - Dec 2022
Nova Scotia Community College – Marconi Campus
Sydney, NS
IT: Web Development Diploma
Sept 2018 – Apr 2020
Nova Scotia Community College – Marconi Campus
Sydney, NS
Electrical Construction & Industrial Certificate
Sept 2014 – Apr 2015
