Danyal Ahmad

Operations & Supply Chain Manager with 8+ years of progressive leadership experience across pharmaceutical and FMCG distribution, warehouse operations, logistics, and customer fulfilment. Proven track record of leading large-scale distribution operations, managing cross-functional teams of up to 144 employees, and driving operational excellence in fast-paced, high-volume environments. Experienced in warehouse management, inventory optimisation, fleet coordination, distribution planning, regulatory compliance, and continuous process improvement.

Known for strengthening operational performance, improving order accuracy, reducing operating costs through strategic vendor management, and building high-performing teams that consistently deliver safe, efficient, and customer-focused supply chain operations.

Depot Manager – Logistics & Distribution - Muller & Phipps Pakistan (Pvt.) Ltd. - Lahore, Pakistan

(2024-07)

• Lead end-to-end pharmaceutical warehouse and distribution operations supporting approximately USD 3.6 million in monthly sales across multiple national and multinational pharmaceutical manufacturers
• Oversee the operations of a 10,000 sq. ft. pharmaceutical distribution centre, ensuring efficient inventory management, order fulfilment, regulatory compliance, and service excellence
• Lead and develop a team of 144 employees, overseeing recruitment, onboarding, training, coaching, performance management, and workforce planning to build a high-performing operations team
• Manage warehouse operations, inventory control, fleet coordination, and distribution planning, ensuring timely and accurate delivery across the assigned territory
• Coordinate an average of 22 daily dispatches, optimising vehicle utilisation, delivery schedules, and customer service performance
• Have improved warehouse order accuracy from 97% to 98% through continuous improvement initiatives and strengthened inventory control processes
• Have reduced inventory holding costs by optimising stock cover while maintaining product availability and service levels
• Have reduced operational expenditure through strategic vendor alignment and process optimisation while maintaining service quality
• Partner with Sales, Customer Service, Finance, and Transport teams to improve operational execution and customer fulfilment
• Analyze operational KPIs, prepare management reports, and utilise a custom ERP and inventory management system to support informed business decisions
• Ensure full compliance with pharmaceutical regulations, company SOPs, health and safety standards, and internal audit requirements

Manager Operations - FMCG Distribution - Muller & Phipps Pakistan (Pvt.) Ltd. - Lahore, Pakistan

(2021-04 - 2024-07)

• Managed end-to-end FMCG distribution operations for Unilever, Upfield, and Lipton across Lahore, overseeing warehousing, inventory management, dispatch, and last-mile delivery
• Maintained inventory integrity through FIFO compliance, stock control, returns management, and loss prevention processes
• Successfully planned and executed the relocation of three warehouse facilities with zero disruption to operations or customer supply
• Conducted inventory audits, stock reconciliations, and financial controls to strengthen inventory accuracy and minimise operational risk
• Collaborated with cross-functional teams to optimise warehouse operations, improve distribution efficiency, and enhance customer service
• Monitored operational KPIs and supported continuous improvement initiatives to drive operational excellence

Assistant Manager Operations - Pace Pakistan Pvt Ltd, Lahore - Lahore, Pakistan

(2018-10 - 2021-12)

• Managed day-to-day operations of a major shopping mall, leading a team of 50+ staff across facilities, customer service, and security functions
• Oversaw tenant relations, resolved operational issues, and supported rent recovery while maintaining high service standards
• Coordinated with government authorities to ensure compliance with licensing, utility, and regulatory requirements
• Supervised operational activities to maintain a safe, efficient, and customer-focused environment

Manager Operations - Summit Apartments, Lahore - Lahore, Pakistan

(2016-09 - 2018-09)

• Managed day-to-day operations across accommodation, facilities, catering, and guest services, ensuring high standards of operational efficiency and customer satisfaction
• Led recruitment, training, scheduling, and performance management of operational staff to build an engaged and service-focused team
• Supported business growth through revenue management initiatives, marketing activities, and continuous improvement of operational processes

Executive MBA - Imperial College of Business Studies, Lahore

BSc Hons - Psychology - Forman Christian College, Lahore