A Pro-Active, Results-Oriented & Revenue Driven Leader
Offering exceptional expertise in asset and operational strategies of multi-million dollar mix-use property management portfolio throughout Canada following property discipline compliancy. Collaborate with executive and senior management to identify key business opportunities and capital project requirements. Demonstrated expertise in performing internal analysis of procedures to uncover cost-saving opportunities and ongoing process improvements that delivered results.
General Manager - Promenade Mall - Promenade Limited Partnership Ltd. - Thornhill, ON
(2023-01 - 2026-12)
Directed operations and oversaw 10 Managers with over 40 staff members and contractors towards achieving growth and profitability for a major shopping centre with more than 150 retailers, with a commitment to an inclusive and professional environment. Chaired weekly managers meetings to address operational issues, marketing events, cash flow, major repairs, non-budgeted repairs, tenants, risk management, community events, and responses to public relations and media inquiries. Built strong relationships with tenants through consistent communication, onsite meetings, security updates, review lease agreement/responsibilities/negotiations, and distribution of newsletters that highlighted events.
Regional General Manager - Western Ontario - Colliers International - Kitchener, ON
(2017-01 - 2023-12)
Oversaw a multi-million dollar portfolio encompassing lower Ontario and millions of Sq. ft. of class "A" office buildings, retail, industrial and manufacturing properties for a leading investment and property management company. Manage multiple direct reports including a Property Manager and Operations Manager to coordinate ongoing property and capital management projects to ensure the delivery of services to clients while driving business development and revenue growth. Cultivated strategic partnerships with multi-million dollar accounts while establishing, maintaining and achieving property management goals and satisfying client expectations while catering to major accounts including Blackberry Ltd.
Senior Vice President of Commercial Real Estate - Vista Group of Companies - Sudbury & Timmins, ON
(2014-01 - 2017-12)
Managed the financial planning, budgeting and project managing of enclosed malls, retail and office properties while liaising with major tenants and localized leasing groups. Reported to the CEO and Owner while overseeing Financial, Legal and Property Management teams. Developed methods to maintain current tenants and performed localized demographic analysis to identify strategies to attract new tenants and accounts.
Coordinated construction projects, as well as resolved problems regarding leasing and lease renewals while traveling to locations in Canada to manage site reviews. Acted as a spokesperson when liaising with local news groups and press agencies.
Director of Operations/Director of Property Management - PlazaCorp (Formerly KEYreit) - Toronto, ON
(2010-01 - 2014-12)
Directed the operations and property management of over 220 mix-use single and multi-tenant buildings throughout Canada while delegating tasks to the Regional Managers. Maintained strategic partnerships with major accounts including Shoppers Drug Mart as well as conducted site visits to cultivate relationships with large tenants. Collaborated with the COO and CFO during property acquisitions and dispositions while overseeing all property service and capital projects.
Reviewed the operational and financial objectives of every site to ensure properties met the needs of the national portfolio while aligning the company's objectives with asset management and financial goals. Communicated with the Finance team and Asset Manager to assess property budgets, property taxes and revenue. Oversaw the delivery and completion of major capital projects in collaboration with Architects, Engineers and General Contractors while managing the approval of accounts payable, including property tax and capital costs.
Director/Vice President - Woodcliffe Landmark Properties - ON
(2007-01 - 2010-12)
Hired as a Director and later assumed the role of Vice President for a company dedicated to purchasing, redeveloping and managing heritage properties throughout Ontario. Coordinated the project management of redevelopment projects while meeting high-end client demands in Downtown Toronto. Enforced compliance with company policies, procedures and capital budgets while overseeing the property management team.
Communicated with the ownership to align property management strategies with long-term company objectives. Responsible for the accurate recording of financial reports and documentation of budget controls. Provided assistance with lease renewals as well as approved annual property budgets and major capital projects.
Performed revenue stream analysis and expense allocations while managing capital projects as well as ensured accurate reporting of all accounts receivable, account payable and legal issues.
Portfolio Performance Manager/General Manager - Western Ontario - Ontario Realty Corporation - Toronto, ON
(2005-01 - 2007-12)
General Manager, Toronto Life Square - PenEquity Realty Corporation - Toronto, ON
(2003-01 - 2005-12)
Property went into receivership.
Senior Manager of Operations - Cadillac Fairview Corporation - Hamilton, ON
(1997-01 - 2003-12)
Certified Associate Project Manager - Project Management - CDI College, McMaster University & George Washington University
Facilities System Technician - Facilities Management - Ministry of Education and Training
Graduate - Shopping Centre Management Program - Sheridan College
Stationary Engineer License - Engineering - Technical Safety and Standards Authority
Operator of Water Systems License - Water Systems - Ontario Environmental Training Consortium