Product Owner - SprintLab Digital - Canada
(2025-08)
Serve as the embedded product expert and primary voice of internal and external users, translating the Senior Product Manager's vision into a clearly scoped, delivery-ready roadmap.
- Led the revamp and cloud migration of a Wealth Management Platform, integrating Salesforce for region-specific case management within the contact form workflow, reducing query misrouting by an estimated 40% and improving operational triage efficiency across regional teams.
- Break down high-level product vision into well-defined epics, features, and user stories with clear acceptance criteria, ensuring the development team has actionable, unambiguous requirements at all times.
- Spearheaded a client reporting portal enhancement initiative modelled on multi-asset fund administration data delivery, consolidating reporting streams from multiple source systems into a unified dashboard view for end-user consumption.
- Manage the product backlog end-to-end, running regular grooming sessions to assess story readiness, re-prioritize based on business value, and maintain a healthy sprint pipeline.
- Collaborate with the UX and design team to co-create innovative user experiences, validating wireframes and prototypes against user needs before development commitment.
- Conduct user story acceptance testing post-delivery, validating realized stories against defined acceptance criteria and coordinating sign-off with relevant business stakeholders.
- Delivered complex system enhancements for a patient-clinician engagement platform in collaboration with the application development team, improving appointment workflow reliability and reducing reported friction points by streamlining clinician-side task management.
- Drove product delivery for a dual-channel B2B and B2C SaaS ecommerce platform, managing backlog prioritization across two distinct user personas and aligning sprint delivery with commercial release timelines.
- Gather and document business requirements from cross-functional stakeholders, translating complex operational workflows into structured functional specifications and user stories in Jira.
- Partner with the application development team to scope and deliver complex system enhancements, participating in sprint planning, daily stand-ups, and retrospectives within an Agile/Scrum framework.
- Establish and maintain credibility with senior leadership and business stakeholders by delivering consistent, high-quality product updates and clear release communication.
- Educate business users on new system features and enhancements through structured walkthroughs, release notes, and on-demand support sessions.
- Provide product support for platform users, diagnosing escalated issues, coordinating with the technical team for resolution, and ensuring timely closure within SLA targets.
- Adhere to all governance processes, including change management, release management, and documentation standards across the full SDLC lifecycle.
- Monitor post-release performance data and user feedback to identify continuous improvement opportunities and feed them back into the product roadmap.
- Support business operations for the product by tracking delivery metrics, managing stakeholder expectations, and flagging risks to the Product Manager with recommended mitigations.
Product Owner/Business Data Analyst - Tire Place Solutions - USA
(2024-01 - 2025-06)
Designed and delivered a multi-source KPI reporting suite consolidating inventory, sales, and customer data into a unified operational view, enabling leadership to make faster, data-backed decisions.
- Sourced, cleaned, and reconciled data across multiple operational systems to produce accurate, decision-ready reporting aligned with business priorities and sprint delivery cycles.
- Defined reporting requirements by gathering inputs from cross-functional stakeholders, translating business needs into structured data specifications and dashboard acceptance criteria.
- Built and maintained KPI reporting covering inventory turnover, customer retention, and sales performance, identifying and resolving data inconsistencies before delivery to stakeholders.
- Designed interactive dashboards and data visualizations that transformed raw operational data into clear, actionable insight for senior leadership.
- Documented data definitions, reporting logic, and source-to-report lineage to ensure consistency and auditability as data moved through transformation layers into final outputs.
- Collaborated within an Agile delivery environment, contributing to sprint planning and stand-ups to prioritize reporting work and align delivery timelines with business needs.
Business Analyst - SW Consulting - Nigeria
(2021-06 - 2023-12)
- Supported a content performance analytics initiative that consolidated multi-platform campaign data into a single reporting framework, improving insight turnaround time for brand partners.
- Delivered a digital real estate investment platform enabling fractional property ownership, empowering investors to co-own premium properties with long-term returns exceeding 200%.
- Managed end-to-end business operations for a content creation practice, overseeing client contracts, campaign delivery schedules, and brand partner relationships.
- Gathered and documented business requirements from clients, translating campaign objectives into structured briefs and measurable delivery criteria.
- Tracked and analyzed performance data across platforms and campaigns, producing data-informed recommendations on content strategy and brand partnership optimization.
- Accelerated time-to-market by 40% on a real estate platform by leveraging rapid prototyping, iterative delivery, and Agile ceremonies (sprint planning, stand-ups, retrospectives). Incorporated investor and end-user feedback continuously to optimize product-market fit.
- Defined KPIs and reporting dashboards leveraging SQL and BI tools to monitor adoption, engagement, and ROI, ensuring data-driven decisions that enhanced product strategy.
- Collaborated with UX/UI teams to design wireframes, user flows, and prototypes, ensuring seamless and intuitive experiences across web and mobile platforms.
- Facilitated stakeholder communication between creative, analytics, and client teams, ensuring alignment on scope, timelines, and deliverables throughout each engagement.
- Identified operational gaps in campaign reporting workflows and proposed process improvements that improved reporting consistency across client accounts.
- Supported change management activities during client onboarding and platform transitions, ensuring business continuity and clear communication at each stage.
Business Operations Lead - Munchies - Nigeria
(2015-02 - 2021-05)
Led business operations across a food restaurant chain and FMCG brand portfolio, overseeing day-to-day operational performance, vendor relationships, and cross-functional team coordination.
- Developed and executed multi-channel content and campaign strategies for brand partners, managing community engagement and promotional activities across digital and in-store channels.
- Analyzed platform and sales analytics to evaluate campaign reach, product performance, and customer engagement, feeding data-informed recommendations back to brand and operations stakeholders.
- Managed inventory and supply chain reporting for FMCG product lines, tracking stock movement and identifying replenishment patterns to reduce stockouts and improve availability.
- Coordinated cross-functional teams across kitchen operations, marketing, and supplier management to ensure seamless delivery of brand campaigns and operational targets.
- Documented operational processes and standard workflows to support staff training, quality control, and consistency across multiple restaurant locations.
