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David Giancola

David Giancola

Customer Engagement Associate

Talent
West Vancouver, Metro Vancouver Regional DistrictMember since July 14, 2023
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About

Just graduated with an advanced degree in Building Renovation Technology at George Brown Collage. Currently working at Bet99 as a Customer Engagement Associate and a part time Site Manager Assistant with Gio Giancola Construction.

Experience

GioGiancola Construction Management

  • Helped Manage custom homes through onsite communications and supervision with trades, homeowners, city inspectors, and neighbours 
  • Designed Kitchen, basement, and decks for customers 
  • Renovate Kitchen, basements, fences, and decks 
  • Estimated and organized tenders, Purchase Orders, and Change Orders to trades
Harvey Homes and Interior
  • Carpentry work (rough framing)
  • Called upon to get tools or equipment
  • General Labor
Bet99
  • Customer Engagement Associate
  • Communicate to customer in English and French 
  • Deal with customer complaints and escalations 
  • Manage Livechat review of agent’s performance

Education

  • Have advanced diploma with honours 
  • Designed and created site drawings, model homes, laneway homes, Garden suits, site reports, and building science friendly homes
  • Create site schedule, used builder trend, reached out to lumber yards for pricing 
  • Estimated and organized tenders, Purchase Orders, and Change Orders to trades

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