David Walsh

Recent Bachelor of Management graduate with over 20 years of work experience in a variety of industries. I am seeking entry into the energy or agriculture sectors in the Estevan area.

Highlander Wine & Spirits, Part-time Sales Clerk July 2019 – June 2020

• I returned to part-time work when I started my degree program
• Performed clerk duties such as operating a cash register to take payment, stocking shelves, unloading freight, cleaning, and customer service
• My experience and certifications in wine often required me to perform an additional role as a product knowledge consultant for customers and staff

• Managed three employees, ensuring they delivered excellent customer service and performed their regular duties such as cleaning, stocking, and adhering to liquor regulations
• Performed daily store accounting procedures
• Conducted regular inventory checks
• Ordered stock from up to ten suppliers weekly, ensuring to come in under budget whenever possible
• Planned and coordinated numerous in-store events for wine, beer, and spirit tastings
• Promoted the store and its product specials daily on social media
• Developed excellent relationships with customers to ensure the best shopping experiences for them and to cultivate store loyalty

Liquor Sales Clerk, Permanent Part-time December 2011 – June 2017

• Worked full-time hours through a combination of a guaranteed 40 hours bi-weekly and on-call shifts
• Trained to become a product knowledge specialist, taking corporation-sponsored wine education certifications and working on special events
• Performed regular clerk duties such as operating a cash register to receive payment, cleaning, and exceptional customer service
• Worked unsupervised in a small liquor store, often performing additional activities such as ordering stock, inventory counts, daily sales accounting, and closing the store at night
• Occasionally performed nighttime supervisory roles in larger stores, overseeing up to eight clerks and performing closing procedures

• Learned to operate a brand new point of sales system for the corporation
• Trained clerks and management to operate the system in a classroom setting at the head office
• Edited the user manual
• Worked with a team to implement the new system in stores across Newfoundland and supervised those stores for up to one week post-implementation to provide coaching and troubleshooting support for management
• Performed system testing to uncover the cause of various bugs, reporting my findings to the IT team

Bachelor of Management

Athabasca University, 2019-2023

Legal Studies Diploma

Academy Canada, 2009 – 2011